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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,184 Reviews
Call Service Center (954) 448-7257

7,184 Reviews of Al Hendrickson Toyota - Service Center

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May 07, 2023

Jennifer is great at the service desk told me how long and was right on More

by TRINCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 08, 2023 -

Al Hendrickson Toyota responded

We will be sure to pass along your kind words to Jennifer. Thank you for choosing Al Hendrickson Toyota!

May 06, 2023

Adviser rude, has to learn how to work with costumers, no patience, very unprofessional . No recommended More

by LORENAAILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Customer service is our number one priority so your review is very disappointing to read. This certainly does not sound like the courteous professionalism we strive for and I am so sorry for any unfriendliness you encountered. I will be sure to address your concerns with the rest of my team, so if there's anything else you'd like to add, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 06, 2023

Highly efficient and very well orchestrated. Excellent customer service. I look forward to working with them in a near future! More

by RONALD.SCHREURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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May 08, 2023 -

Al Hendrickson Toyota responded

Ronald, it's our pleasure to deliver thorough and professional customer service! We also look forward to continuing our relationship with you at Al Hendrickson Toyota!

May 05, 2023

Always helpful, and best service guys ever! !! Happy to have worked there for awhile as a shuttle driver!! More

by photosbysusancc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wilnord charles
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May 05, 2023 -

Al Hendrickson Toyota responded

We are grateful for the kind words and your support. It's great to hear how helpful our service team has been and we're proud to have had you as one of our team members. Thank you for choosing Al Hendrickson Toyota and we hope to see you again for your next service appointment.

May 05, 2023

The service was great and fast, but think about it try to put a carwash for the customer More

by JACQUONICO5936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

Thank you for this 5-star review of Al Hendrickson Toyota. We truly appreciate your feedback and hope to see you again in the future.

May 05, 2023

Charles was great and the service was great. Also liked the fact that the eta of my vehicle was close More

by MAVITAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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May 05, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear about your experience. Charles and the team are dedicated to providing great service, and we're happy to see they delivered. We appreciate you trusting Al Hendrickson Toyota with your vehicle needs and look forward to serving you in the future.

May 05, 2023

Very good service. I am always pleased with the expertise of the workers. They do quality work. More

by paul988317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

Thank you so much for supporting Al Hendrickson Toyota, Paul!

May 05, 2023

They provide pretty good information about your service visit. Waiting room could stand some updating. More

by sued285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback, and are glad that you found the information provided about your service visit helpful. We also appreciate your suggestion about our waiting room and will take it into consideration. Thank you for choosing Al Hendrickson Toyota as your service provider.

May 04, 2023

Everything was perfect again Chris K is the best told me I get out of there in an hour I didn't even have an appointment it was a beautiful thing More

by phillyhead4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Al Hendrickson Toyota responded

We are grateful for your kind words. It is great to hear that Chris provided an exceptional service experience! Thank you for choosing Al Hendrickson Toyota for your automotive needs. Drive safely!

May 04, 2023

Car sold new defective I had an accident because of this part the car skidded and I paid for it now the car is broken and I pay the installment without using it and no one helps me a terrible experience but More

by SUNDASPLAYERSAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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