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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,309 Reviews

7,309 Reviews of Al Hendrickson Toyota - Service Center

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January 20, 2023

Amazing service! Jennifer was very courteous and made sure to call as soon the vehicle was ready. Also had the porter bring the car to me. More

by RMMATALON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Al Hendrickson Toyota responded

Jennifer and the team are always happy to help you out! Thanks for supporting Al Hendrickson Toyota and we will see you next time!

January 20, 2023

Service has consistently been competent, professional, and timely. Staff patiently answer all questions I have about proposed service as well as what was done and agreed to. Coupons are always honored. More

by speedypete11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Al Hendrickson Toyota responded

Thanks so much for taking a moment to highlight the Al Hendrickson Toyota team! We're delighted that you had such a great experience with us and look forward to seeing you again next time. Have a fantastic day!

January 20, 2023

Great, timely service on my vehicle. .not so great wait time on shuttle service to pick up my car when it was ready..waited almost 1.5hrs..never had that issue before. More

by baajanspice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilnor Charles
Jan 25, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your feedback. We are glad that your services were completed on time, but we do apologize for any delays with our shuttle services. We will look into this and ensure we improve for you next time. Take care.

January 20, 2023

Top notch customer service and support; answered all questions. Representative was knowledgeable and explained everything in detail. Very helpful. More

by arniezisselman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Al Hendrickson Toyota responded

Thanks for trusting us to deliver an excellent customer service experience We appreciate your business here at Al Hendrickson Toyota.

January 20, 2023

Thanks a lot for good mechanic Jefray. He is professional and take attention.good service More

by SVEGA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Al Hendrickson Toyota responded

Thank you for giving a shout-out to Jefray and leaving Al Hendrickson Toyota a five-star review. We hope to see you next time!

January 20, 2023

Service good, but there’s a problem that persists. I told in the web for schedule that I have a vibration in the car, around the panel and my car is brand new, less than one month and the vibration st More

by mario.balcazar.jaymez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Jan 24, 2023 -

Al Hendrickson Toyota responded

Hi Mario - Thanks for sharing your feedback and bringing your concerns to my attention. I am sorry that you are having an ongoing issue with your vehicle. I would be happy to discuss this with you directly if I can help. I have provided my number here for your convenience. Best, Norman Frantz - Service Manager - 954-545-6931

January 20, 2023

Great service from Jarrett Elder! Have always been pleased with your service department as a whole! More

by Therib69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Al Hendrickson Toyota responded

Thanks for giving Jarrett a shoutout! We are glad to have your business here at Al Hendrickson Toyota.

January 20, 2023

I am so happy I decided to follow-up on my accident at Toyota. You guys made this process as painless as it could be given the circumstances. Although everyone was great, one person was superb - Klaus Cob More

by LARINATA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb - 5 stars
Jan 20, 2023 -

Al Hendrickson Toyota responded

Klaus and the team are thrilled to see your glowing review! Thank you so much for supporting Al Hendrickson Toyota and please let us know if you need anything down the line!

January 19, 2023

Awesome customer service and vehicle maintenance. Service completed on time and delivered promptly as promised More

by SYLVEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 19, 2023

Very friendly and time efficient. Work was good and was a fair price! Will be back. More

by AMKITTYLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jan 19, 2023 -

Al Hendrickson Toyota responded

We're delighted we could deliver a smooth experience! We look forward to working with you again at Al Hendrickson Toyota. Until next time!

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