Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

Sort by
July 04, 2022

Great customer service and fast and easy and clean environment was out and less then a hour More

by PETER34JOSEPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

July 03, 2022

I received an outstanding service and i am so happy with the service that I had yesterday. Thank you so much! More

by CINEUS13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back!

July 03, 2022

Henry Delgado is a lier and I will never come back to this dealership because of him. He lied to me in front of my face and over the phone aswell. The customer service was absolutely horrible here and wo More

by jeremybacchus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Al Hendrickson Toyota responded

Jeremy, I am concerned to read this feedback. Our intention is never to misinform or inconvenience our guests, so I am sorry that we gave you the wrong impression. If you would be willing to discuss the details with me, I would appreciate the opportunity to clear things up. I will look for your contact information, but please don't hesitate to reach out to me as well. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 03, 2022

Is great place, coffee breakfest, everybody polite fast time of waiting is rapid good place More

by MARTINECHAVARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

July 03, 2022

My car needed to be towed to the dealership. I was informed that the service representative would call me once my car arrived. He never did. I had to call 3 times, left messages, and finally got More

by SANDY.THOMSON2013
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Al Hendrickson Toyota responded

Sandy, I sincerely apologize for the lack of communication on behalf of my team. We strive to deliver seamless and top-notch service, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to better our practices in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to assist with your vehicle. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

July 03, 2022

Our customer service guy was great! Always friendly and efficient. Good communication through the process! More

by natalieadorsey29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Jul 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Natalie! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 03, 2022

Excellent service center. Taken care of immediately. Haus service personal very professional and courteous. Would recommend I get him next visit. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haus
Jul 03, 2022 -

Al Hendrickson Toyota responded

Thank you for your glowing review, Michelle! We're so glad our team welcomed you with attentive, friendly, and professional service that shaped an excellent experience. We look forward to working with you again at Al Hendrickson Toyota!

July 03, 2022

Quick, convenient location! Able to get in and get out! Service was quicker than expected which is a plus! Klaus is great and provides the best service! More

by NATMO40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 03, 2022 -

Al Hendrickson Toyota responded

Thank you for your review! We're glad to hear Klaus delivered fast service and that Al Hendrickson Toyota is accommodatingly located. Have a wonderful day!

July 02, 2022

Start service my new toyota in 2003 still happi recently get good care of my car . More

by yevgeniyyudovin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klays
Jul 05, 2022 -

Al Hendrickson Toyota responded

We are so grateful for your years of business! Thank you for choosing Al Hendrickson Toyota and for sharing your great review of our team. See you next time!

July 02, 2022

After 4 visits and lots of money spent my problem has still not been resolved. Note that the problem started after my brakes were serviced More

by NOEL_CAMPBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Armano
Jul 06, 2022 -

Al Hendrickson Toyota responded

Noel, I am very sorry to hear about the issues you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Norman Frantz - Service Manager - 954-545-6931

...
160
...