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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews
Call Service Center (954) 448-7257

6,448 Reviews of Al Hendrickson Toyota - Service Center

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June 01, 2022

Wait too long for oil change about over one hour. Price is ok. Not so good More

by ANHDAY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Klaus
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than expected. I will share this feedback with my staff in our pursuit of continuous improvement, but if you'd like to discuss this, please be in touch. My line is 954-545-6931. Best, Norman Frantz - Service Manager

Helpful
June 01, 2022

Fast and efficient. So organized and good costumer service. I never have to wait too long . More

by DAYAGOMEZ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilnord , Fernando Rodriguez
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 01, 2022

Everything fine, good attention and quickly. I bring always my truck to the oil change and they always give to me a report and good prices. More

by MORASAMUEL2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lázaro , Juan Diaz, Fernando Rodriguez
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Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 01, 2022

The best one, good customer service. I will be more than happy to refer it to anyone asking for advice. More

by LORANCEEUGENE85.LE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

Helpful
June 01, 2022

Well, the worker's was kind everything was explained to me, I just like how they handled me with care they had patient I'm happy. . More

by 55MIMSMARGARET
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Jun 01, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that you had such a great experience with our team! Thank you for choosing Al Hendrickson Toyota and for sharing your support on our page. See you next time!

Helpful
June 01, 2022

Recently I moved from Dade County to Broward, and i found Hendrickson Toyota for my service Prius V, they are a friendly staff and the service is quick, definitely they are the best. More

by ROBERTOAMPUERO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Roberto, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 01, 2022

Excellent attention. Clean and open space. People always ready to help and more. Always back. More

by LUZMONICA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

Helpful
May 31, 2022

Went in with a tire problem and next morning I had the same tire problem More

by RHONJ02
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to see that your tire problem continues to be an issue. I would like to see what I can do to get you back on the road with confidence and hope you'll give me a call at your earliest convenience to share more details with me. Thank you for your feedback, Norman Frantz - Service Manager - 954-545-6931

Helpful
May 31, 2022

Al Hendrickson Toyota Service Dept. is the best. Haven't had a bad experience yet. More

by Phaedra Wiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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May 31, 2022 -

Al Hendrickson Toyota responded

Your continued confidence in Al Hendrickson Toyota means the world to us, Phaedra! Thank you for the five stars. Take care!

Helpful
May 31, 2022

The service was very good and the staff was very friendly keep it going and be safe More

by samdospapas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

Helpful
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