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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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May 31, 2022

My advisor was very helpful, and my wait time was not very long. I was very happy. More

by BABYGURL411974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 31, 2022

Great dealership. Great customer service. Very reliable and responsive. I am very Happy with their service. More

by BRUKSHUT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 31, 2022 -

Al Hendrickson Toyota responded

Our team is always happy to help you out! Thanks for choosing Al Hendrickson Toyota and we'll see you next time!

May 31, 2022

Al Hendrickson Toyota did another great service job for my Mitsubishi Outlander. Very happy with the car and service. More

by EVAN.ANISH
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

We're so happy to hear that your visit with Al Hendrickson Toyota went off without a hitch. Thank you for the shoutout and we look forward to your next visit!

May 31, 2022

Quick service, friendly staff. Oscar was very helpful and offered extra help as usual. The valet service guy was also friendly and helpful More

by keilamercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to give Oscar and the Al Hendrickson Toyota team a shoutout. We're happy to hear you had such a great experience with us. Take care!

May 31, 2022

I have been going to Al Hendrickson for years for my auto sales & service needs. They never disappoint. Yesterday was Memorial Day with a very long line at the service desk. They fit me in with a s More

by TMOORE128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful and efficient service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 31, 2022

Great dealership, got my car service less than 45 minutes wait. Everyone was welcoming from start to finish. More

by KEEDY2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 30, 2022

Awesome great experience as always thanks al Hendrickson toyota the best service always always thanks again More

by GEORGE78.GV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the amazing review. We are glad that the Al Hendrickson Toyota team takes great care of you. See you again next time!

Jun 01, 2022 -

GEORGE78.GV responded

Best dealer south florida

May 30, 2022

The car shuttle service never became available to take me back to work, I lost money because I was gone for 2 hours from work. Plus I had to get an Uber for $25 back to work More

by VIVIANATHELWELL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Al Hendrickson Toyota responded

Viviana, I'm sorry we couldn't provide a shuttle and for any inconvenience it caused you. I will share this feedback internally in our continuous pursuit of improvement, but if you'd like to discuss this, please give me a call. My line is 954-545-6931. Best, Norman Frantz - Service Manager

May 30, 2022

My first time here it took over Two hours for my oil Change also when you arrive nobody greet you, you gotta figure it out yourself what to do even if you new More

by CARRILLO_88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to hear that you did not have a more successful experience working with us. We strive to deliver seamless and efficient service, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to better our practices in the future. If there is anything more we can do to assist you, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 30, 2022

Jarrett Elder was very kind and professional. He answered all my questions and concerns and definitely knowledgeable More

by VLAM315315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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