Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,040 Reviews

7,041 Reviews of Al Hendrickson Toyota - Service Center

Sort by
June 29, 2022

The day of service my car my appointment was 7:00 am. Mr Elder who was the service advisor were on time, he acted very professional so I will back again thanks Al Hendrix will recommend this Dealership. More

by HARRIBOY249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that Mr. Elder was professional and left a great impression. The Al Hendrickson Toyota team looks forward to the opportunity to assist you next time. Until then, drive safe!

June 29, 2022

The attention is wonderful, the people super nice and good service, and they finished more early the they said thank you Toyota is the best in the world More

by ELITGARCIA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you for acknowledging our excellent customer service! All of us at Al Hendrickson Toyota appreciate your business and hope you have a wonderful day.

June 29, 2022

Carmine was very attentive and easy to get in contact with and kept me informed at all times. If I would need to service the vehicle in the future I would definitely bring it back to Al Henderson Toyota More

by Dmacalusoaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you for the five-star review for Al Hendrickson Toyota! We are pleased to see your great remarks for Carmine. Knowing you are satisfied with your experience means the world. Until next time!

June 29, 2022

Very poor,I am not satisfied,I took my sons car for service and they treated me very bad. More

by Savita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Al Hendrickson Toyota responded

Savita, I am very sorry to hear you had a bad experience. We take negative feedback seriously, and I would like to understand better what happened to ensure we improve and any ongoing issues are resolved. Please give me a call when you can. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 29, 2022

Jarret is a nice guy, always try to make an appointment with him, very responsive, and service didn’t take long!! More

by ALVES.MARIA64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

We're so pleased to hear Jarret made sure your visit went off without a hitch. Thanks for choosing Al Hendrickson Toyota!

June 29, 2022

I have been purchasing/leasing and having my cars serviced at Al Hendrickson Toyota since 1991. I will not go anywhere else. From the point of sale/lease to the service department, I always get the More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Al Hendrickson Toyota responded

Thank you so much for your loyalty to Al Hendrickson Toyota! Knowing we are continuing to provide you with such a high standard of service means the world. Your five-star review put a smile on our faces, and we look forward to continuing this great relationship. See you soon!

June 28, 2022

The Issue was examined carefully, the appointment was made immediately. The issue was fixed . Thanks More

by ASEHAT20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano
Jun 28, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 28, 2022

I had a appointment for 1:30pm on Saturday 25th jun with Jennifer Burton. I have to wait 30 min for my appointment. When I got there she was with her computer so I went to her but she never acknowledged me More

by amna74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Burton and Charles
Jul 03, 2022 -

Al Hendrickson Toyota responded

We apologize that you weren't helped in a quicker manner and for the confusion as well. I will share this with the team so that this doesn't happen again in the future. If you would like to discuss this further, please reach out to me at your convenience. Once again, we apologize for the experience. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 27, 2022

Very great experience and I was very happy with the job elder was berry nice and pleasant More

by MCCALLABARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Al Hendrickson Toyota responded

Thanks for the five-star review! The Al Hendrickson Toyota team is happy to read you are satisfied with your experience. Until next time!

June 27, 2022

Outstanding Mainatanence service. Like the way they treat the customers. Recommend to visit them to buy cars More

by arif87m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

...
223
...