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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,498 Reviews

7,498 Reviews of Al Hendrickson Toyota - Service Center

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May 17, 2022

3 hour oil change. Horrible . Mind boggling how you guys stay in business. Service writer said he would have me out way sooner More

by JERRYASCIONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Al Hendrickson Toyota responded

Jerry, I am sorry to hear that your visit took longer than we anticipated. We strive to deliver a seamless service experience, and it is disappointing to see that we missed the mark. I assure you that we will use this feedback to improve our efficiency moving forward. If there is anything more I can do to assist you or better your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 20, 2022 -

JERRYASCIONE responded

Send free oil change coupons to make up for the bad experience

May 17, 2022

Megusta la atencion i el mantenimiento q ledan alos autos i tienen muy buenos precios More

by MOISES RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Al Hendrickson Toyota responded

Buenos precios y atención excelente son cosas que queremos proveer, Moises! Gracias por su comentario excelente y por traer su negocio a Al Hendrickson Toyota!

May 17, 2022

They very knowledgeable my experience was amazing they staff was very respectful. Get my back back at no time. Thanks again More

by FLO33065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 17, 2022

Very easy for service very nice advisors very good very nice people easy to get to More

by Rod
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Al Hendrickson Toyota responded

Rod, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 16, 2022

As always, I had a pleasure working with Jennifer. My car drives so smooth with my new tires on my 4Runner. More

by KEVINM356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burton, Jennifer
May 17, 2022 -

Al Hendrickson Toyota responded

Kevin, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jennifer and the Al Hendrickson Toyota team. Drive safely in your Toyota 4Runner, and we hope to see you back again down the road!

May 16, 2022

Chris always treats us Great and would recommend him and your service department to anyone . More

by THOMPOSO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

We're happy to hear you can always rely on Chris and the Al Hendrickson Toyota team. Thank you for the kudos!

May 16, 2022

Great customer service, it's always a pleasure dealing with Klaus. He makes sure you have all questions answered and always gives you the best deal! He even replies on his days off. sorry Klaus :) Thank y More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Natasha! We are so glad to hear that you have had such excellent experiences working with Klaus over the years. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 16, 2022

all personel I dealt with were welcoming and helpfull. they were willing totake the time to understand my needs and take the necessary steps to appropiatelymeet them. More

by winwalt9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : klaus cobb
May 16, 2022 -

Al Hendrickson Toyota responded

It means a great deal that you recommend Al Hendrickson Toyota. Thank you for being a fan and we look forward to seeing you again next time!

May 16, 2022

Oscar provided quick swift service. This made up for my first visist with another service rep. So thank you Oscar. More

by krystalie.colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Krystalie - Thank you for allowing us another chance to impress you! We are delighted that Oscar provided excellent service and we appreciate you commending him. Hope to see you next time at Al Hendrickson Toyota!

May 16, 2022

I like having my car serviced at al hendrikson. However, during my service prior to this last one, I have a high suspicion that the service guys messed up my tpms and Im left to pay $250 to replace More

by LADYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 20, 2022 -

Al Hendrickson Toyota responded

Thank you for reaching out. We want our guests to feel confident in our service and I understand your concern here. Would you please contact me directly? I would be grateful to discuss this with you further and address any issues. Norman Frantz - Service Manager - 954-545-6931

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