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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,081 Reviews

7,081 Reviews of Al Hendrickson Toyota - Service Center

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March 22, 2022

The customer service is above board. .everyone treats you with courtesy and respect. Great company More

by HANUMANSUR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Mohi
Mar 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Safe travels, and we hope to see you back!

March 22, 2022

Oscar was awesome. He took time to explain what needed to be done and helped me get a shuttle when I missed my first shuttle. He always goes extra mile every time I ser More

by fnchi001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Oscar delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

March 22, 2022

My service was very thorough. I’m always happy when I get my car serviced with Al Hendrix. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Mar 23, 2022 -

Al Hendrickson Toyota responded

Tanya, nothing brightens our day like hearing you're happy with the care you receive at Al Hendrickson Toyota! It's our pleasure to keep you safely on the road, and we hope you'll continue to rely on us for many miles to come!

March 21, 2022

Jarett is courteous, helpful, pleasant, a pleasure to talk to and the best service person I have the pleasure to know for several years. More

by PAULINEDOYLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Al Hendrickson Toyota responded

Pauline, thank you for the great review! We are proud to have Jarett on our team and happy to hear that he delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

March 21, 2022

Team was good in getting vehicle serviced and provide in time.waiting room could do better More

by mahesh m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so thrilled to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

March 21, 2022

I bought my 2021 Toyota Camry at your dealership. The knowledge, professionalism and courtesy shown by your staff was exceptional. The service department is well organized and efficient. I always fee More

by Diana4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Al Hendrickson Toyota responded

Thank you for maintaining your relationship with us here at Al Hendrickson Toyota! We love taking care of your Camry, thanks for trusting us to do so. See you next time!

March 21, 2022

Al Hendrickson Toyota has excellent car service. Oscar is courteous and helpful. I would recommend Al Hendrickson to my family and friends. More

by SIGBURTPSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the awesome review of Al Hendrickson Toyota! We're glad to see that Oscar worked hard to take excellent care of you.

March 21, 2022

Very nice service. Associate was friendly and very helpful and professional and smiling and courteous More

by scott@sunpowerdiesel.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Mar 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Scott! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

March 21, 2022

You need to have an appointment in order to go, they assigned you someone but that person is never available by the time of your appointment and you still have to wait. More

by veritoscharf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Al Hendrickson Toyota responded

We want to provide straightforward, timely service to our guests so I apologize for the confusion and delay during your recent visit. If you would be willing to share further details here, please call me directly. I'd appreciate the chance to address your concerns. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 20, 2022

If their was a 0 star that's what they would get. the service manager is full of xxxx. The service advisors do whatever they want to your car,when you asked for him he said he can't do nothing. They c More

by Fatter27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Al Hendrickson Toyota responded

Allow me to apologize for the trouble you've experienced with your vehicle repairs. We want our guests to rely on us for solutions and support, and I regret that your time with us hasn't better reflected that. I would appreciate a chance to look into the details of your visit and see what I can do to fix this situation for you. I can’t find your information based on this review so if you would like to discuss this further, please consider giving me a call. Best, Norman Frantz - Service Manager - 954-545-6931

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