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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,154 Reviews

7,154 Reviews of Al Hendrickson Toyota - Service Center

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February 07, 2022

Friendly staff. The service is always quick and I am able to get to work on time More

by COLINISTHEGREATEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

We are thrilled to have earned your five-star review! Thank you for stopping in at Al Hendrickson Toyota. See you down the road!

February 06, 2022

Everyone was knowledgeable and helpful. I always come to this dealership for all my car needs. More

by JOYCEM.LESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

It is awesome to see that our team has been able to take care of your vehicle! We appreciate your business and kind words. --The Al Hendrickson Toyota team

February 06, 2022

The dealer has good service but has to be careful to delivery back the car clean, I found my car full of bird poo, the service agent provide me a coupon for wash the exterior and when I complete the car More

by Jbrazuri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

While I am happy to hear the team was able to complete your service needs successfully, I want to apologize for the state in which your vehicle was returned to you. I will share your comments internally to ensure we're doing all we can to go above and beyond for our customers and their vehicles. I hope we get another chance to make it up to you in the future, In the meantime, if you'd like to discuss this on the phone, I also welcome the chance to have a conversation. Best, Norman Frantz - Service Manager - 954-545-6931

February 06, 2022

Very happy with my service. Waiting room was crowded. Only one seat available. Coffee was acceptable More

by bcpoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

Thank you for these kind words! We are glad that the Al Hendrickson Toyota team took care of your vehicle.

February 06, 2022

Fast , fun and friendly service . Everything was explained up front , no surprises, very professional at all levels . I would recommend this dealership to anyone . More

by Johna97@happy
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

We are so glad to hear that the Al Hendrickson Toyota team was professional, helpful, and great to work with. Thank you for recommending us to others!

February 06, 2022

They don’t offer Carwash and vacuum. This service center is the only service center whom doesn’t have a Carwash service. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Veiga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Butterfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Davilmar Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Al Hendrickson Toyota responded

Steven, thank you for your feedback. I'm sorry you're unhappy with our service and will make a note of your concern. Please feel free to give me a call if you'd like to discuss this directly - I hope we get another chance to impress you down the road. Norman Frantz - Service Manager - 954-545-6931

February 05, 2022

The entire experience was a pleasure. From making the appointment with the service advisor to waiting and finally receiving the car. More

by CCOOPER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Feb 07, 2022 -

Al Hendrickson Toyota responded

We're thrilled your visit with all of us at Al Hendrickson Toyota went so well from start to finish. Thank you for the review!

February 05, 2022

They are dependable and extremely trustworthy. I have always been very happy with them. I have bought many cars here over the years. More

by FLORRIE.GERBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nunez
Feb 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

February 05, 2022

Front desk lady worker was cute, and she made me giggle and I was sad thank you More

by Big Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

Thanks for taking the time to leave Al Hendrickson Toyota this 5 star review!

February 05, 2022

Excellent service. Love how they always take care of me when I go for service More

by jrralberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Al Hendrickson Toyota responded

It's always our pleasure to assist you. Thanks for choosing Al Hendrickson Toyota!

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