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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
6,448 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,448 Reviews of Al Hendrickson Toyota - Service Center
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August 23, 2023
The waiting room is nice and clean. They have snacks and coffee available. Great customer service. They have snacks and coffee available. Great customer service. More
by nette.ort
Verified CustomerEmployees Worked With
Helpful August 21, 2023
Never have an issue bringing my car here. I will always have my vehicle serviced here. I will always have my vehicle serviced here. More
by BABYCASON
Employees Worked With
August 21, 2023
I took my car to service on two occasions, they did not rotate the tires, saying that they had. I think you can get better prices at other dealerships. rotate the tires, saying that they had. I think you can get better prices at other dealerships. More
by IGOR
August 21, 2023
I was at your location on 8\17\23 for an annual service Mr. Chris Leporte was my contact person. He was very helpful. I am looking forward to working with you him in the future. Mr. Chris Leporte was my contact person. He was very helpful. I am looking forward to working with you him in the future. More
by ANDEE136
Employees Worked With
August 21, 2023
My service appointment was easy to make, easy to check in and easy to check out. The service writer, Chris K, was courteous, efficient, and paid attention to details. in and easy to check out. The service writer, Chris K, was courteous, efficient, and paid attention to details. More
by BRIANAMILLER
August 21, 2023
Muy buen servicio, el señor oscar fue muy atento no se demoro tanto con mi carro y me explico muy bien que tenia demoro tanto con mi carro y me explico muy bien que tenia More
by zukaalvarez96
Employees Worked With
August 21, 2023
Iam very upset with al hendrickson becouse I moved to Melbourne fla and they would not return my calls to were I can take my car for the matience warranty Melbourne fla and they would not return my calls to were I can take my car for the matience warranty More
by STEPHANIECALCAGINO
August 20, 2023
This is a review specifically for the manager Fabio in the servicing department. An official complaint with BBB was also filed accordingly. I went in for a regular scheduled servicing, I didn’t get my car the servicing department. An official complaint with BBB was also filed accordingly. I went in for a regular scheduled servicing, I didn’t get my car back for 5 hours, and they were only changing minor changes such the air filter. The real issue began when I picked up the car. The service technician ensured me a multi point inspection was preformed and the breaks, battery, and oil were all up to par. Of course I received a receipt stating it was inspected as well. I get in the car after paying and drive to exactly 10 minutes to a nearby plaza and park. I then restarted the car immediately to reposition and to my dismay the car isn’t starting. I immediately call the dealership and they send me a roadside assistance technician. He arrives after 2 hours, and immediately analyzes the battery and says it’s faulty and I should drive immediately back to the dealership. I drive back and am instructed to pay $275 for a new battery. I ask to speak to management as they have signed off on paper that my battery was intact and somehow 10 minutes on the dot later it’s faulty. The manager Fabio was unapologetic and said the best I can do for you is give you 10% off a battery “take it or leave it”. The “reduced price” being $245. For those who own a car I’ll let you decide if that is a discount. It’s evident that their technicians are at the least incompetent and at the worst neglectful. And their management unprofessional and unsightly. More
by aizaj13
Employees Worked With
Manager-Fabio
August 20, 2023
This dealership is very friendly and understanding. Workers ask questions if ur getting through. It’s encouraging. Workers ask questions if ur getting through. It’s encouraging. More
by ANGOR0104
Employees Worked With
