Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,215 Reviews of Al Hendrickson Toyota - Service Center
Was great, service was quick and easy, didn’t have to bargain with price and my car was repaired well in the same day, thanks bargain with price and my car was repaired well in the same day, thanks More
Service is too busy, please don't let people make appointments if not able to have the job done. Arrived at 10:30 am and by 1: 50 the car was not even inside the shop. Had to leave. appointments if not able to have the job done. Arrived at 10:30 am and by 1: 50 the car was not even inside the shop. Had to leave. More
My experience was absolutely horrible. Henry was incredibly rude and seemed overwhelmed with the amount of customers he had to see while almost everyone else stood around with seemingly no customers incredibly rude and seemed overwhelmed with the amount of customers he had to see while almost everyone else stood around with seemingly no customers. I had an appointment and waited almost 20 mins for him to get to me. He then told me it would take 45 mins so I had my ride (mom) take my infant daughter home and decided to stay to not make the trip back and forth. The service took over 2 hours. After 2 hours I walked up to get an update and he mentioned casually that my car was coming out soon. Due to COVID, I did not feel comfortable sitting inside since most of your staff was unmasked so I sat outside for over 2 hours. I was in tears when I left and could not believe I spent so much time and money getting a battery when I could have gone to Wal Mart for better service. When I want to upgrade my Highlander, I will make sure to use a different Toyota Dealership. More
I received the best customer service from Jarrett, my advisor & Bob D. who ran the shuttle. However, it took too long to get an oil change advisor & Bob D. who ran the shuttle. However, it took too long to get an oil change More
Jeff Helped me and he provided an exceptional customer service. He understood and was helpful explaining. I highly recommend Al Hendrickson Toyota for your car service. service. He understood and was helpful explaining. I highly recommend Al Hendrickson Toyota for your car service. More
While it took two visits, the electronics technician was able to work with Toyota to correct a problem with my remote connect functions. I appreciated that the issue was taken seriously by the dealership s able to work with Toyota to correct a problem with my remote connect functions. I appreciated that the issue was taken seriously by the dealership service personnel. More
Excelente service , best prices , maintenance included , excellent options , always ready to serve, when I need help to financial they help until find the best option excellent options , always ready to serve, when I need help to financial they help until find the best option More
Was in and out in record time last visit...great service! Been coming here for a couple of years and Shedrick and the staff in general to be attentive. Been coming here for a couple of years and Shedrick and the staff in general to be attentive. More
Not recommended for any tire service. I went in to check a tire that was loosing air and after an hour wait they said that they tested the tire even putting it in water and nothing showed that it was loosin a tire that was loosing air and after an hour wait they said that they tested the tire even putting it in water and nothing showed that it was loosing air. That same night I had to change tires because I had a flat tire on the road. I was able to find the metal object that the tire had which created the flat. Why was that not found earlier? I believe the service department just put air and told me that I could leave. No trust in doing that again. More
Jarret is the Best! I have been going to him for about 4 years now since I have been with Toyota to get my car serviced years now since I have been with Toyota to get my car serviced More