Al Hendrickson Toyota - Service Center

Great Customer Service, friendly very knowledgeable. Made sure to take care of all my needs about my car. Set up barricades shuttle for me to receive a ride home and set up ride for pick up. sure to take care of all my needs about my car. Set up barricades shuttle for me to receive a ride home and set up ride for pick up. More

Mr Elder was very helpful and friendly. Took time to explain to me what was going to be done. He honored the coupon I had. explain to me what was going to be done. He honored the coupon I had. More

Excellent service! I went without an appointment but I was welcomed without a problem. The service was fast and reliable! Chris was pleasant, friendly and helpful as always! was welcomed without a problem. The service was fast and reliable! Chris was pleasant, friendly and helpful as always! More

Thank you Al Hendrickson Toyota for your excellent service on my 2021 Toyota Corolla. I'm very happy it was just a dead battery and nothing more serious. service on my 2021 Toyota Corolla. I'm very happy it was just a dead battery and nothing more serious. More

Always a great experience when I take my car here ! The customer service is excellent and they are fast and take great care of my car. customer service is excellent and they are fast and take great care of my car. More

This visit was the worst. Usually for an oil change it takes about an hour or so. This time it took over three hours. I told the guy I was going to wait and I asked how long. I said an hour? He said prob takes about an hour or so. This time it took over three hours. I told the guy I was going to wait and I asked how long. I said an hour? He said probably more like an hour and a half. I was fine with that. But for it to take over 3 hours, that is ridiculous. When I asked about it, all he said was they’re working on it. No apology or anything. I think the service department over schedules themselves. I know better for next time and will not be waiting again. More

Thank you much Shedrick, he helped me organize the issues with my car, he was very kind and helpful! And in addition, helped to organize the paint recall and ensure my car looks amazing! with my car, he was very kind and helpful! And in addition, helped to organize the paint recall and ensure my car looks amazing! More

This man can get things done. Highly recommended to anyone with any issue. Outstanding service, positive, a go getter, a helper, he's like a soldier too. anyone with any issue. Outstanding service, positive, a go getter, a helper, he's like a soldier too. More

I went in needing 3-4 things done, the biggest of which was some issues I had with my Apple iPod synching to the car's radio equipment. Rotate the tires, fix a couple of light bulbs, out the door. Not wh was some issues I had with my Apple iPod synching to the car's radio equipment. Rotate the tires, fix a couple of light bulbs, out the door. Not what happened. My main drive belt got replaced, stabilizer bar bushings got replaced, an oil & filter change I did not need nor ask for got done, and the air filters I asked to be replaced got replaced, along with all the brake fluid (not requested) and the tires got rebalanced (not requested) and an engine air induction cleaning done (not requested) all for the tidy sum of just under a $1,000. Not happy about this at all. And when you get told that you need all this stuff but you cannot see it or verify it, you feel like you've been put in a position you do not like or are comfortable with. I can honestly say I feel a bit taken advantage of. If someone could have shown me the issues and I got to see what needed to be done, I would be far more comfortable with the process. But not the way this way done. I like my Service Advisor very much, but this instance was not a good one for us. More

Jarrett Elder from the service department ALWAYS above and beyond with his customers. I highly recommend Mr. Elder for servicing needs and Al Hendrickson for your purchase!!!! and beyond with his customers. I highly recommend Mr. Elder for servicing needs and Al Hendrickson for your purchase!!!! More