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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,170 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,170 Reviews of Al Hendrickson Toyota - Service Center
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January 26, 2021
Happy with the service rep and service in general. Happy with the service rep and service in general. Surprised that dealership does not sanitize or at least wash the car after service. Would be Happy with the service rep and service in general. Surprised that dealership does not sanitize or at least wash the car after service. Would be nice all the time but important right now while we are in the middle of a Pandemic. The waiting area needs updating. Even Kia and Hyundai waiting rooms are much nicer and offer chilled bottled water. More
by DARLENECAROL777
Verified CustomerEmployees Worked With
January 26, 2021
Happy with the the service I received and the rep who took care of me and had no problems. The only problem was waiting for valet to return my car instead I went and found it myself. took care of me and had no problems. The only problem was waiting for valet to return my car instead I went and found it myself. More
by cburden0
Employees Worked With
Joanna
January 26, 2021
Great dealership. Jennifer burton was GREAT as usual. Great dealership. Jennifer burton was GREAT as usual. she took great car of me made feel like VIP. AWSOME JOB JEN. Always wonderful to bring my car Great dealership. Jennifer burton was GREAT as usual. she took great car of me made feel like VIP. AWSOME JOB JEN. Always wonderful to bring my car in for service More
by rickyjuna
Employees Worked With
Jennifer burton
January 26, 2021
Glad that booking appointments on-line finally seems to mean something and wait time to be attended to is somewhat reasonable. Henry Delgado was courteous and professional. mean something and wait time to be attended to is somewhat reasonable. Henry Delgado was courteous and professional. More
by GOBINATHAN
Employees Worked With
January 26, 2021
Worst oil change I ever had! Oil was all over my console glove box. In addition, there was oil dripping off the front chrome grille. No quality control! You get second rate treatment because your only gett glove box. In addition, there was oil dripping off the front chrome grille. No quality control! You get second rate treatment because your only getting an oil change. I contacted the dealership to vent my frustration and whoever I talked to was very obtuse about my service and tried selling me a new vehicle. In other words they could care less about my concerns and just want to make more money. In addition I went in to buy an air door actuator. Parts wanted $200.00. I got it at advance for $35.00. What a rip off! More
by DD
Employees Worked With
January 25, 2021
Thank you for your service and keep up the good work and am very appreciate for answering when calling for anything and thank everyone who understands us am very appreciate for answering when calling for anything and thank everyone who understands us More
by ROSEJEANB130
Employees Worked With
chales
January 24, 2021
He was nice and friendly. I thought I would have difficulty but to my surprise I have not. I was glad to get the good customer service I received from Anthony. He made it easier than what I was thin difficulty but to my surprise I have not. I was glad to get the good customer service I received from Anthony. He made it easier than what I was thinking. I appreciate your service. More
by JDTHBEN1
Employees Worked With
Anthony
January 24, 2021
I like the service, fast friendly and no problems. I only wish they would be excellent in my mind, if they returned my car clean and washed. wish they would be excellent in my mind, if they returned my car clean and washed. More
by FESCOT
Employees Worked With
James Delgado excellent advisor
January 23, 2021
On 1/16/2020 my mother took in her Toyota Corolla that was purchased at Al Hendrickson Toyota to get serviced, and on 1/22/2020 my wife took my 4Runner that was leased from Al Hendrickson Toyota for servi was purchased at Al Hendrickson Toyota to get serviced, and on 1/22/2020 my wife took my 4Runner that was leased from Al Hendrickson Toyota for service. My mother was upsold on changing her air filter and another filter in her car. Come to find out, they charged her the $80.00 +, and did not change any filters out. If we wouldn't have had a different mechanic take a look at it, we would have never known that nothing was changed out, for the money charged. We are extremely disappointed in the dishonesty of the employees of Al Hendrickson Toyota. We can only imagine how many elderly customers you take advantage of. For that reason, once my lease is up, I, nor anyone in my family will no longer be a customer to Al Hendrickson Toyota. You have lost loyal clients due to dishonesty; we've been shopping there for over 15 years. More
by aperez8713
Employees Worked With
Jonathan; Last name was not provided.
January 23, 2021
I have used Hendrickson for the last 14 years to buy my cars and service my cars. I am very pleased with both aspects of the company. My service advisor, Chris K. has been wonderful and I recommend him to cars and service my cars. I am very pleased with both aspects of the company. My service advisor, Chris K. has been wonderful and I recommend him to all. More
by MARLENETEIN
Employees Worked With
