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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,498 Reviews

7,498 Reviews of Al Hendrickson Toyota - Service Center

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January 07, 2021

Fast, easy, and informative fast informative easy, easy fast informative easy informative fast fast fast fast fast fast fast ... don’t ask me to do this - if you’re going to force me to write a paragraph. More

by HISHONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 07, 2021 -

Al Hendrickson Toyota responded

Your feedback means so much to us as it allows our team to understand our strong suits. We sincerely appreciate you taking a moment to review Al Hendrickson Toyota and we look forward to providing you with a fast and easy visit next time!

January 07, 2021

I was so amazed how quickly my service was completed. Less than an hour. I have heard horror stories of long waits at the dealership. Thank you Thank you!!!! More

by JERMFLO80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Jan 08, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

January 06, 2021

I went to get my tints done and they cracked the top passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one h More

by blindethix914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Al Hendrickson Toyota responded

I believe we already took care of the situation by replacing the windshield, but I cannot confirm this without a name. If this concern has not been handled, I am very sorry to hear this - Please don't hesitate to give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

January 05, 2021

I think the best dealership I been too excellent experience work done on time customer service wonderful I definitely will recommend family and friends to this dealer More

by EDWINANGEL3711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Al Hendrickson Toyota responded

Thank you for giving Al Hendrickson Toyota your business and recommending us to family and friends! We are proud to receive your stellar feedback. See you next time!

January 05, 2021

Service was awesome Jennifer very on top of things ! Your internet appraisal guy or whatever you deal with to get appraisal that was nothing but a hassle and a waste of my time More

by julskirk31
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service I give 5 stars hands down !!, Dexter Marshall
Jan 30, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, and shout out Jennifer. We are very proud to have her on our team and glad that she delivered such excellent service. With regard to the rest of your feedback, I am sorry to hear that you had a frustrating experience. It is never our intention to inconvenience our guests, and I would appreciate the chance to speak with you to see if there is anything I can do to make this right. I will not be able to gather your contact information from this review, so please feel free to give me a call at your convenience. Thank you, Erik Coxwell - Internet Sales Director - 954-545-6926

January 04, 2021

Really bad experience she wasn’t not doing her job at all made me wait 3 hours for service after 3 hours my car was still parked not put inside the shop she totally forgot about my car and it wasn’t busy tha More

by ASTRIDTORTOLITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It’s a female I totally forgot her name
Jan 27, 2021 -

Al Hendrickson Toyota responded

It is never our intention to cause an inconvenience and I apologize if your recent visit took longer than anticipated. I will discuss these concerns with my team so we can work towards providing a more seamless experience in the future. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 04, 2021

Helpful. Happy to explain and answer questions. Chris is great! The valet service is helpful and helps make things run smoothly. No clean car as it was raining. More

by ELYSECGOLDBERG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Al Hendrickson Toyota responded

Elyse - Thank you for taking the time to review us! We appreciate your feedback and are happy to hear that you had such a successful experience working with Chris. Drive safely, and we hope to earn your business again at Al Hendrickson Toyota!

January 04, 2021

I always get treated amazing and get my vehicle serviced without being pushed to unnecessary service. I will only recommend faster service. I had an oil change and tire patched the other day and waited for More

by LILYANAWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Jan 05, 2021 -

Al Hendrickson Toyota responded

Your recommendation means so much to us! We are so glad that you can trust our Al Hendrickson Toyota team to take excellent care of your vehicle. Thank you for sharing this feedback.

January 03, 2021

#1 in south Florida, congratulations. This may favor dealer. I always recommend. Any body who needs a new car stop by and get one of the best car in the market. More

by VICTORH.CAICEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Victor. We appreciate your business, the many recommendations to friends and are happy to hear that you have always had positive experiences working with Al Hendrickson Toyota. Best wishes for the new year!

January 02, 2021

Al Hendrickson Toyota is my dealership for near 20 Al Hendrickson Toyota is my dealership for near 20 years. I'm very satisfied with every visit to the place or it's a new car purchase or service More

by esirotin818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Al Hendrickson Toyota responded

What can we say to thank you for your 20 years of business? All of us at Al Hendrickson Toyota are honored that you've trusted us with your vehicle time and time again. Enjoy your day!

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