Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,192 Reviews of Al Hendrickson Toyota - Service Center
I always take my car here these guys are the best. I trust them and the quality of work the only problem I’ve had has been in the referring dept. recommend two oriole and never saw the credit after cal I trust them and the quality of work the only problem I’ve had has been in the referring dept. recommend two oriole and never saw the credit after calling several times More
These guys are awesome! Al Hendrickson Toyota gave me the best customer experience I have ever had! My Toyota was part of a recall for the frame and another local dealershi Al Hendrickson Toyota gave me the best customer experience I have ever had! My Toyota was part of a recall for the frame and another local dealership in town said it was perfectly fine and there was nothing that needed to be done. I called the corporate offices who then referred me to Al Hendrickson Toyota for another inspection. Not only did they replace my frame but also various other parts as well. They even made sure that I was immediately put into a rental car since the safety of my vehicle was in question. Norman Frantz, The service manager, was courteous friendly and kept me informed Of the entire process. I would never go to another dealership other than Al Hendrickson Toyota! More
DONT WASTE YOUR TIME GOING THERE ESPECIALLY FOR SERVICE I can see now why ppl complain so much about this place I've serviced my vehicle here 2 times! And wonder why are they even in business. They are slow I can see now why ppl complain so much about this place I've serviced my vehicle here 2 times! And wonder why are they even in business. They are slow!! Don't listen and never wash the car I've gotten my car back both times with grease inside my red leather!! And brown stuff on the outside!!! 2ndly the DONT even report your services to carfax and don't give you copy's of what was done I hate this place and am never going back for this I'll just go to Weston Toyota!!!!! This is the worse dealer ever !!! And let me add that the service manager ERIC IS A LIAR! Saying that they choose to not pay for the service of reporting information to carfax!!!! When there is no charge for it so HE LIED and when I asked for copies again of services performed he said I can get any Toyota store to pull it for me!!!! Another LIE!!! More
Excellent customer service The service adviser Klaus was awesome. I am always using this location to service my 2018 Toyota Corolla LE, will be a long term client. The service adviser Klaus was awesome. I am always using this location to service my 2018 Toyota Corolla LE, will be a long term client. More
Chris always helpful and knowledgeable The staff has always been helpful. I only had one bad experience in all the years I went there. And I understand that person is no longer there. The m The staff has always been helpful. I only had one bad experience in all the years I went there. And I understand that person is no longer there. The manager tried his best to make good. That was the one and only time I had a bad experience. . I always try to get Chris because he is the best and knowledgeable and knows how to deal with his customers There are others that are very helpful too but I don’t know all their names Henry is also very helpful. This time they took care of what I wanted done and was important to me More
Very Satisfied 👍🏼 Rob was very polite as well as very accommodating when I brought my vehicle in to be inspected. He also followed up with me when I went home. Very pr Rob was very polite as well as very accommodating when I brought my vehicle in to be inspected. He also followed up with me when I went home. Very professional 👍🏼 More
Service was fast and completed on time. They always do a good job. The staff is always friendly and helpful. Real family atmosphere. Thank you was fast and completed on time. They always do a good job. The staff is always friendly and helpful. Real family atmosphere. Thank you More
Great dealership Third car I leased from Al Hendrickson. Best service ever. Would recommend this dealer to all. Will be back to get my wife a new car Third car I leased from Al Hendrickson. Best service ever. Would recommend this dealer to all. Will be back to get my wife a new car More
Great Customer Service Al Hendrickson never dissapoints me. I always have a great experience there. Henry Delgado is very nice and he is an asset to the company Al Hendrickson never dissapoints me. I always have a great experience there. Henry Delgado is very nice and he is an asset to the company More
Service Department Dedicated reliable service desk, led by Norman! Had my car serviced for 17 years there. Organised dedicated and friendly team, they are an asset for Dedicated reliable service desk, led by Norman! Had my car serviced for 17 years there. Organised dedicated and friendly team, they are an asset for Toyota. More