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Alan Webb Mazda

Vancouver, WA

Overview
Employees
Reviews
Vehicles
4.7
1,229 Reviews
Whether you're in need of a new 2023-2024 Mazda or used car, our skilled auto staff is here to help you find exactly what you're looking for. Looking for reliable service or parts center serving the Vancouver, Portland, Beaverton, Gresham or St. Helens, OR areas? Come on down and get your fix at Alan Webb Mazda today! Speaking of new 2020-2021 Mazda CX-5, Mazda3, Mazda6, Mazda CX-9 and Mazda5 models, you have got your pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Alan Webb Mazda. If there are any questions you have that need answering, the automotive experts on our staff are here to cater to your every automotive need.
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3716 NE 66th Ave

Vancouver, WA

98661

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Showing 1,229 reviews

April 02, 2024

I came for a synthetic oil change and had conventional oil put on my car instead. She tried to convince me it was the oil that Mazda recommends for my car. Upon further questioning, she admitted that the More

by river3
Recommend Dealer
No
Employees Worked With
Mikayla Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Parker
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Apr 08, 2024 -

Alan Webb Mazda responded

Thank you for sharing your feedback. We apologize for the oversight with your oil change, and will address this issue with our team to ensure better communication moving forward. We appreciate your understanding, and feel free to contact us at 360-334-3000 for further questions and concerns.

Helpful
March 29, 2024

Always so considerate of my time! Always a pleasure to do business with you. Always timely and I do not struggle with scheduling. More

by lxflado
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detrik Blue
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Apr 01, 2024 -

Alan Webb Mazda responded

We're delighted to hear that you've had such a great experience with us! Thanks for the kind words and for choosing us!

Helpful
March 20, 2024

Always friendly and helpful staff. Staff member was very helpful in answering my questions regarding lease options and updates on hybrid options. More

by Nancygreen50
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Parker
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Mar 26, 2024 -

Alan Webb Mazda responded

Hi Nancy, thank you for sharing your positive experience with our staff! We're glad to hear that you found them friendly and helpful. If you have any more questions, feel free to reach out!

Helpful
March 15, 2024

As always it was an excellent visit. They are very professional and they care. Thumbs up! More

by ChrisWr
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Parker
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Mar 19, 2024 -

Alan Webb Mazda responded

Hi Chris, thank you for the amazing feedback! We strive to provide top-notch service and care to all our clients. We appreciate your repeated support and look forward to welcoming you back soon!

Helpful
March 14, 2024

Courteous, timely service visit They were knowledgeable about the questions I had . Work and inspection was done to my satisfaction . More

by sunladym
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detrik Blue
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Mar 19, 2024 -

Alan Webb Mazda responded

Thanks for sharing your positive experience with us! We're glad to hear that our team was able to provide you with courteous and timely service, and that the work was done to your satisfaction. Let us know if you have any further questions, we are always happy to answer them!

Helpful
March 09, 2024

Always a good experience. Thanks. It's all good except this feedback situation. I understand it can be helpful but it gets old, ya know? More

by KKAREYK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Parker
Report | Print
Mar 19, 2024 -

Alan Webb Mazda responded

Thanks for the positive feedback! We're glad you've had a good experience overall, and hope to see you back for your next appointment!

Helpful
March 04, 2024

On my 3rd Mazda. That should say it all! Worth the drive from Canby oregon to Vancouver More

by DEB_NEWCOMB
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Parker
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Mar 19, 2024 -

Alan Webb Mazda responded

Hi Deb! Thanks for the review and your continued patronage! We'll do out best to keep making the drive worth it!

Helpful
March 04, 2024

Good service and helpful Installed the ordered part and all is well. Why why why! More

by HARMAN.DON
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detrik Blue
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Mar 19, 2024 -

Alan Webb Mazda responded

We're delighted to hear that you had a positive experience with our service, Don! It's great to know that the part was installed successfully. If you have any further questions or concerns, feel free to reach out to us!

Helpful
March 03, 2024

Detrik is very kind man and got my car in and done in a timely matter. I will be going back. Great customer service More

by rylee.lambert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detrik Blue
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Mar 19, 2024 -

Alan Webb Mazda responded

Hi Rylee, thank you for sharing your experience with us! We're happy to hear that Detrik provided you with great customer service and that your car was taken care of in a timely manner. We look forward to welcoming you back for your next appointment!

Helpful
March 03, 2024

Chris was outstanding and, best of all, a good listener. He was patient and informative, a rare quality in care salespeople. We appreciated his help in choosing our new car, and are delighted with it. More

by RobertcLind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Smith
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Mar 03, 2024 -

RobertcLind responded

We were very pleased with our entire experience at this dealership.

Mar 19, 2024 -

Alan Webb Mazda responded

Robert, thank you so much for sharing your positive experience with us! We are thrilled to hear that Chris provided exceptional service and helped you find the perfect car. We look forward to serving you again in the future!

Helpful
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