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Alan Webb Nissan

Vancouver, WA

4.2
750 Reviews
If you're interested in a new 2023-2024 Nissan model or used car and live in West Linn, Oregon City, Portland OR or Gresham OR, you're in luck! Alan Webb Nissan has a stellar lineup of new and used cars, including the Altima, Sentra, Rogue, Frontier, and Murano, among many others. If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new and used car inventories online.
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3608 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 750 reviews

May 09, 2024

My only problem is with the service department. I had a camera installed in my car and no one walked me through the use of the camera. Also, when I’ve brought a problem with my Bluetooth, I’ve been More

by MGILLEN62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Had oil change, transmission fluid changes and now today, the hydraulic brake line replaced. Everything was done in a timely manner. Blaine was great (and has been the other two times as well). Plan to bring More

by ANDREW.SEEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Alan Webb Nissan responded

Hi Andrew, thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope to see you soon!

May 04, 2024

As far as service, the personnel were professional ant attentive to my time and needs while I waited. The car was done in the time that I was told. While I waited, I walked around in the showroom looki More

by cottagegardendesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the man that helped me in Service.
May 07, 2024 -

Alan Webb Nissan responded

Thank you for letting us know about your recent visit to Alan Webb Nissan. We are disappointed to learn of your experience here at Alan Webb Nissan, but will take this opportunity to improve. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2024

Very good service. Blaine was great. Able to get time that I wanted. Thank you for More

by ANDREW.SEEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Alan Webb Nissan responded

Andrew, thank you for your kind review; we are happy to pass along your comments to Blaine here at Alan Webb Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2024

I already sent in my ideas when I had problems With your dealership. Maybe somebody should answer some of my questions that I have just ignoring them. More

by TONY@TSPI-INC.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Kubicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barris Porter
Apr 23, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to leave us feedback about your experience with us.

April 18, 2024

Did not do do correct inspection on my car. And avoiding all my calls for 2 months More

by me3pet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Ahmadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eden Mederos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Batroukh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Sauvageau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clarisa Chow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sianna Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Ivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist very bad , Barris Porter
Apr 23, 2024 -

Alan Webb Nissan responded

Petra, Your vehicle was diagnosed correctly. If you have a new problem with your vehicle then the new problem would need to be diagnosed. However your vehicle is out of warranty and has been out of warranty since 2022, Nissan declined to extend any coverage for your original problem. Unfortunately due to your verbal abuse against our employees we no longer will accept your vehicle at our facility. We recommend you search for the next closest Nissan dealership to you location if you are continuing to have issues. Thank you and we wish you the best. Adam Ahmadi Service Manager

April 08, 2024

As always you guys go way further that I would have expected. Once our lives calm down..we will see just what we can swing. Our goal is eventually to consider a trade in on the 2014 car for maybe More

by Scott Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eden Mederos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Fried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't recall our last salesman who sold us the Versa Note...but he was great, Barris Porter
Apr 10, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2024

They were very nice and even though they seemed busy they handled my recall quickly. More

by Garrett.Perrigo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2024

Service was great and faster than I thought! Congratulations and thank you for everything. I hope see you gays on the next time More

by Paul Galvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barris Porter, Barris Porter
Apr 06, 2024 -

Alan Webb Nissan responded

Hi Paul, thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2024

Blaine & Alan Webb are great at communicating and what I really appreciate is they do only work that needs to be done and the cost is pretty fair. I like knowing there are well trained technicians to work More

by rdonovan491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Alan Webb Nissan responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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