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Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Some mistakes were made but they were resolved quickly thanks to good communication with the service department. thanks to good communication with the service department. More
the backordered battery for my car finally came in so I had service plus battery plus help with star link. Was told probably would not be ready until late afternoon. They finished everything in a few hou had service plus battery plus help with star link. Was told probably would not be ready until late afternoon. They finished everything in a few hours so I had car much earlier. Thank you Subaru Service. More
I almost did not come back because the last time I had a service- it felt so haphazard, and there were a bunch of new people. This time we discovered that the cabin filter was missing! He was going to charg service- it felt so haphazard, and there were a bunch of new people. This time we discovered that the cabin filter was missing! He was going to charge me and I said, but you guys are the only ones who worked on this. He didn't charge.. but this makes me a bit worried about what else wasn't taken care of! More
Our Sales Team was quick to respond to our issues & concerns about our purchase of a new CrossTrek concerns about our purchase of a new CrossTrek More
Friendly, helpful, and going above & beyond to provide excellent service . I definitely felt at ease during stressful times. excellent service . I definitely felt at ease during stressful times. More
The entire experience with Albany Subaru was effortless and fantastic. Every single person was beyond helpful and very kind. and fantastic. Every single person was beyond helpful and very kind. More
Efficient, friendly, and good customer service from Peggy. I appreciated her thoughtfulness and helpfulness with my questions. She was very thorough. Peggy. I appreciated her thoughtfulness and helpfulness with my questions. She was very thorough. More
Always excellent service— they have wonderful folks in sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great p sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great people makes all the difference. Thank you Albany Subaru! More
Overall it was a good service. I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There wa I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There was no checking for this need given the record. In addition, the problem of front hood that randomly open is not uncommon. A simple search in google can generate a lot of insight. The front desk called the problem strange. More