Albany Subaru
Albany, CA
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
Good welcoming sales reps explained about each Models in simple English nice clean place feeling like special treat every thing else great simple English nice clean place feeling like special treat every thing else great More
PLEASE PLEASE PLEEEEASE STOP SENDING ME THESE INCESSANT E-MAILS OVER AND OVER AGAIN - I HAVE REQUESTED THIS MORE THAN HALF A DOZEN TIMES. THANK YOU SO MUCH!!!! E-MAILS OVER AND OVER AGAIN - I HAVE REQUESTED THIS MORE THAN HALF A DOZEN TIMES. THANK YOU SO MUCH!!!! More
What was supposed to be a 90 minute appointment turned into a more than 4 hours appointment. While some of the extended time was due to a power outage and some additional work, it’s seems every time I bri into a more than 4 hours appointment. While some of the extended time was due to a power outage and some additional work, it’s seems every time I bring my car in for service, it takes a long time. I suggest you review your processes and make adjustments where needed. More
Friendly and professional service. The vehicle we wanted was available and options were discussed. We were able to make a relatively fair deal to our satisfaction The vehicle we wanted was available and options were discussed. We were able to make a relatively fair deal to our satisfaction More
I don't see her name here, but I dealt with Torii (not sure of spelling--or is that short hand for Victoria?) during my last visit. She was great. I've been a customer for many years now. I'm impressed sure of spelling--or is that short hand for Victoria?) during my last visit. She was great. I've been a customer for many years now. I'm impressed by how well informed staff are, how patient they are, and how accommodating they are. That also includes the employees at the check-out booth AND the very kind drivers who have taken me home after I've dropped off my car and picked me up later to take me back to my car. I appreciate them all. (I haven't seen Peggy the last few times I've been there, but she's always been great.) More
Victoria was amazing! She was very clear about the process and helped me get in and out of the shop. Extremely helpful! She was very clear about the process and helped me get in and out of the shop. Extremely helpful! More

