Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Albany Subaru
Albany, CA
1,057 Reviews
Welcome To Albany Subaru
How To Purchase Online
Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
Car Shopping Made Easy
It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile!
Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany.
We Keep You Going
Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,057 reviews
Verified Customer
June 12, 2024
Stephen was incredibly kind, patient and helpful understanding the nuances of the Ascent even though I was already clear what I was looking for. The dealership recognized I was a third time custome understanding the nuances of the Ascent even though I was already clear what I was looking for. The dealership recognized I was a third time customer of a new Subaru and went above and beyond to be sure I was satisfied with the service and the new car I received. Well done Albany Subaru, I would highly recommend this dealership! More
by EMILYSTONE30
June 11, 2024
Again, same concern- upsell some unwanted services. Also, I’m not able to schedule my maintenance appointment online for the last year. I have to call via phone Also, I’m not able to schedule my maintenance appointment online for the last year. I have to call via phone More
by levcandy
Employees Worked With
June 11, 2024
Nice Subaru Sales Center, easy to find. Smaller dealership, with super friendly staff. Sales offices and waiting areas are very comfortable. TseWang was my sales consultant, very friendly a Smaller dealership, with super friendly staff. Sales offices and waiting areas are very comfortable. TseWang was my sales consultant, very friendly and patient! More
by calbear76
Employees Worked With
TseWang Gurung
June 11, 2024
This dealership is the best! The customer service provided by Alan Poon is phenomenal and manager Aaron Pearson went above and beyond to get my issue addressed quickly. And my ca The customer service provided by Alan Poon is phenomenal and manager Aaron Pearson went above and beyond to get my issue addressed quickly. And my car was ready early! I highly recommend Albany Subaru’s Service department. More
by josmond731
June 10, 2024
They are helpful, knowledgeable and accommodating - no hard pressure. They made the buying process so easy. hard pressure. They made the buying process so easy. More
by LMMENI
June 10, 2024
I was forced to go to Honda to get a recall done and it is so much worse compared to subaru that I would even prefer to buy a Subaru only to avoid the Honda service is so much worse compared to subaru that I would even prefer to buy a Subaru only to avoid the Honda service More
by patrick
June 10, 2024
Our service advisor, James Madison was very thorough, courteous and attentive. However I was disappointed in that the service tech did not put a new oil change mileage sticker on the windshield. courteous and attentive. However I was disappointed in that the service tech did not put a new oil change mileage sticker on the windshield. More
by rmtaft
Employees Worked With
June 10, 2024
Very good service. I arrived an hour early but Alan adjusted the schedule so the work could be completed early. Checked out what the previous owner had done regarding I arrived an hour early but Alan adjusted the schedule so the work could be completed early. Checked out what the previous owner had done regarding scheduled maintenance. I wrongly assumed that the 60,000 would have been done when I puchased the car. Multi point inspection showed what I needed but no pressure to have it done. I did schedule it for the week after More
by bonniemarshall375
Employees Worked With
June 10, 2024
Fast diagnostics and very attentive front desk. Easy to reach service center and has clean bathroom. Easy to reach service center and has clean bathroom. More
by sandeee
Employees Worked With
