Albany Subaru

Arron is very knowledgeable and very helpful for all the customers. I worked with him for many years . He is the best . customers. I worked with him for many years . He is the best . More

Defective infotainment screen replaced out of warranty for $200, great service! No hassle service department, recommend. for $200, great service! No hassle service department, recommend. More

I've been coming here for about 20 years. The customer service is always great. I've always been informed about what my car may need, and when. The customer service is always great. I've always been informed about what my car may need, and when. More

The sales and managers in the store were very friendly and patiently explained the issues to us. and patiently explained the issues to us. More

Excellent service! Customer lounge are very nice and clean! Peggy was very attentive to my needs. She was very helpful! Thank you! Customer lounge are very nice and clean! Peggy was very attentive to my needs. She was very helpful! Thank you! More

Very friendly and polite staff. Explained the service procedure adequately. Service express time was on target. Explained the service procedure adequately. Service express time was on target. More

Everyone are so helpful and very also was able too to take me in right away, very happy with the set take me in right away, very happy with the set More

I had a wonderful experience purchasing my new car. Stephen provided enough information without it being overwhelming. When I was ready to make a purchase, he came in on his day off, baby in tow. Thank Stephen provided enough information without it being overwhelming. When I was ready to make a purchase, he came in on his day off, baby in tow. Thank you to everyone in the office who helped! More

Satisfied with the service since I started bringing my car there 9 yrs ago. The last 2 visits were bad however. One Saturday I went to drop off my car for Express Service without an appointment as state car there 9 yrs ago. The last 2 visits were bad however. One Saturday I went to drop off my car for Express Service without an appointment as stated on the website. However, I was told only if the work schedule allows. I told them it should have been stated on the website. I lost time which I could have used to do something else. I made an appt for the ff Saturday for a regular service and specifically mentioned about the nail I pulled off the front left tire and it is leaking air. A few minutes later I was told that the Technician checked it and found no leaks and tire is good. I just bought all 4 tires last Sept 2023 so it’s still under warranty. The works were done by 12:10 pm. On the way home the tire icon should up on the panel and I pulled over at a gas station and the tire was completely flat. I called the Service Center & told them what happened. I was told to bring it back. I had to call AAA to put on the spare tire and drove back to the service center. It was not attended to right away because I had to wait till 2:15 pm before my car was ready. I’m thinking of just having my car serviced at another place close to home. More

Very efficient service department. Easy to dop off the car and they have a nice clean waiting area with coffee and snacks as well as a shuttle service to drop you off and pick you up Easy to dop off the car and they have a nice clean waiting area with coffee and snacks as well as a shuttle service to drop you off and pick you up if you are not able to wait. More