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Albany Subaru - Service Center

Albany, CA

4.7
342 Reviews

342 Reviews of Albany Subaru - Service Center

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February 11, 2024

Peggy provides the best customer service and is a wonderful asset. She listens intently and is trustworthy. More

by angmartinez1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

The service provided was solid, though timing for my day was not ideal. It was a rush to get the car dropped off and get to work on time. They stated they needed all day with the car. They finished in about More

by beh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Express service done in less than one hour. . Everything went very well. I will be back in six months More

by PROFESSOR_94704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Very clean and friendly staff. I was even recognized as a returning customer from a service writer who was not helping me. More

by RAYBERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Attentive fair resourceful staff who found a way to solve a tricky problem of a key fob that wouls not open More

by Laura Peck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

They always do a great job with my maintenance and the staff is very competent. More

by cjiams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Fast, friendly, convenient, thorough. Tori had me in and out in no time. She communicated well and with kindness More

by jeffstrohm181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

On time, great service and fair price. I suggest you dump the connection with car fax - it's annoying. More

by CRYBABYRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Very good service, clean waiting area. Victoria expained things I might have to address next service More

by RCROCIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

The service department was helpful and patience to my car situation. They explained the problem and diagnosed the car. I authorized the necessary parts that was needed . The service was promptly More

by YUKIYARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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