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Albany Subaru - Service Center

Albany, CA

4.7
829 Reviews

829 Reviews of Albany Subaru - Service Center

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June 10, 2024

I was forced to go to Honda to get a recall done and it is so much worse compared to subaru that I would even prefer to buy a Subaru only to avoid the Honda service More

by patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lapon Chanthamany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Keep up good work. Great stuff and nice waiting room. Great, great, great job and good job More

by anisongd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Alan has been Very nice and very helpful. Really like the service in Albany Subaru. More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Happy with services but coming to the price it’s weird and no used to buy warranty insurance . More

by TENDHADON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Always pleasant & helpful. Very nice customer waiting room as well. Easy to make appointments. The employees take pride in their jobs. More

by MRJAYBRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

The service staff was excellent. My service advisor, James Madison, went out of his way to get my needs met. Ken, in parts, got me everything I ordered. The service was performed in More

by george@berkeley.edu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Great customer service and enticing coupon offers make me the best "car parent" I can be. Staff is friendly, thorough, and efficient. More

by xobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arcelia Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Explained the pricing well, did the maintenance work well and quick. Their customer lounge was great. More

by a.marinicev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Excellent service in all respects! Could not be happier with the experience & results at Albany Subaru. More

by mlmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Always good and competent service here. And the express work was done within the allotted time. More

by mshelleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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