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Albany Subaru - Service Center

Albany, CA

4.7
830 Reviews

830 Reviews of Albany Subaru - Service Center

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January 17, 2025

Fast and thorough, comprehensive checks on all systems, noting every area in good shape and any needing attention. More

by RFROSS4
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Pleasant and competent staff make a necessary trip a pleasure. The 90 minute service option, when possible, is an added bonus. I always feel that I am safe on the road because my Subaru is in top condit More

by docdanadkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

They take very good of my car. Listen to my concerns. I always good about the service. I have been going for at least 25 years. More

by SMORANDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gongora
January 15, 2025

Hard to find on my first visit but it was a very good experience. Staff all very helpful and friendly. Great communication on what was going on. Love your shuttle drivers. Both are fantastic More

by Darren.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gongora
January 15, 2025

Alan and the entire service crew at Albany Subaru are great! They recently repaired part of the ignition system (that had been recalled). They were quick and professional, as always! More

by ChrisK
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Had an urgent axle / suspension problem, got scheduled & resolved same day. I appreciated that quick response. More

by garciamyodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

From our initial visit, coming in to test drive our 1st Subaru we love it here! Stephen our Sales guy was awesome, I forgot the finance guys name but he too was great(Lapon I think). We love it that Subar More

by riverrod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lapon Chanthamany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

I had a great experience. I would highly recommended them for anyone looking for service done to their car. More

by ASFAN925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Ramierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Very good service and considerate for customers. In the end the service representative was able to apply all eligible discounts from service special, getting a lower price than what I originally tho More

by ych820501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Very good. Service desk agent took reasonable steps to avoid unnecessary charges by recommending a simple mechanical check on a sensor light problem which turn More

by bk7585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gile White
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