Albany Subaru - Service Center

Great service as always. Finished my Express Service in the 45 min as promised. Very comfortable waiting room with strong WiFi. I appreciated that the service rep suggeste Finished my Express Service in the 45 min as promised. Very comfortable waiting room with strong WiFi. I appreciated that the service rep suggested I wait to replace the wiper blades until next fall and alerted me that next service I would require new tires. More

Professional and punctual service from everyone I worked with at the service center. The customer lounge is a pleasure to wait in. Highly recommend. with at the service center. The customer lounge is a pleasure to wait in. Highly recommend. More

James told me the wrong thing. I asked about the sensors in the back were not beeping when backing up he said it was par t of my recall. Which it was NOT true. I don't like being l I asked about the sensors in the back were not beeping when backing up he said it was par t of my recall. Which it was NOT true. I don't like being lied to. Is best if they simply said they do not know. disappointment with the customer service. Also about getting my expenses for the year due to taxes its a ridiculous process. More

Victoria was very kind and great with customer service. I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k mile I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k miles. They replace me the seat bottom and fixed the squeaky dashboard but the driver seat still squeaks when I go over bumps or rough roads More

Since our purchase all our major service has been with Albany and they are the best in every aspect with exceptional people and service each visit. Albany and they are the best in every aspect with exceptional people and service each visit. More

A very pleasant and rewarding experience. Sometimes it is hard to believe that you can be happy with a automotive encounter, but so far this is one of those. Sometimes it is hard to believe that you can be happy with a automotive encounter, but so far this is one of those. More

On time… friendly…. Easy…. Nice location. It was especially well done. I have been there before Easy…. Nice location. It was especially well done. I have been there before More

This place always provides a great service, Alan Poon always makes you feel like you are part of their Team. always makes you feel like you are part of their Team. More

I had a problem with the transmission in my 2016 Forester, that I bought 3 years ago. I was not even aware that the trans was still covered under warranty, but Albany Subaru informed me of that and Forester, that I bought 3 years ago. I was not even aware that the trans was still covered under warranty, but Albany Subaru informed me of that and charged me zero dollars for the repair. Service staff was professional and efficient. More

Friendly people, professional, great service, and very convenient! They take excellent care of my car. convenient! They take excellent care of my car. More