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Albany Subaru - Service Center

Albany, CA

4.7
863 Reviews

863 Reviews of Albany Subaru - Service Center

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April 08, 2024

From the start to end the service is great! Also Rick from the shuttle service was amazing. More

by dannielle0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Happy with the service but some black smudges on the passenger upholstery when car returned but able to brush it off. More

by jscantwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Everything ran smoothly and the shuttle serve was awesome! Everything was perfect. I was pleased that a service appointment was booked without me have to do and the reminders were great - service was More

by BEBEBEARINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

I wouldn't go anywhere else. They are consistent, courteous, and go above expectations each time I visit. More

by shamideh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

The dealer service area is very clean and waiting room is super cool only problem is or notice is I notify of skiqui noise in rear brake but brake pads are good is lock of grease in pads and is just the same More

by marcosmaravilla510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Needed thermo control valve to be replaced. Happy that the replacement part was available and that job was completed same day. xxxxxxto Nikkie for assisting with the tcv issue. Also needed n More

by TWONGXHMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

The dealer service was great. We were happy that they sent us a service reminder that included a coupon! More

by wrigh284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Had indicated the noises were still apparent. Again the technician found no issues with a squeaky brake, but the windshield seal wasn't addressed. More

by Jmb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have already completed this review
April 06, 2024

courteous, on time, professional, thorough, honest, clear what needs to be done, communicative by informing about progress of service More

by JGANZBX67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Top notch staff and service. Top notch staff and service. Top notch staff and service. More

by CTHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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