Albany Subaru - Service Center

For once there is a service center after purchasing a new car (in this case a Subaru Forester) that is friendly, efficient, and reliable. Easy service, clear language to explain activity and a seasoned serv car (in this case a Subaru Forester) that is friendly, efficient, and reliable. Easy service, clear language to explain activity and a seasoned service manager (Peggy Martinez) who over the past three years has been superb. More

The appointment was as scheduled timely, the service person was able to provide me with the information that I needed and recommended service which I would need it. person was able to provide me with the information that I needed and recommended service which I would need it. More

Brining in my crosstrek is always easy. The staff are professional and the texts when the car is ready is convenient. The staff are professional and the texts when the car is ready is convenient. More

The Service Department at Albany Subaru made a special arrangement to replace our Subaru’s tires. We felt safer on our trip the next day. We are pleased with Albany Subaru, and will bring our vehicle in a arrangement to replace our Subaru’s tires. We felt safer on our trip the next day. We are pleased with Albany Subaru, and will bring our vehicle in again. Thank you! More

Spotless, very courteous and helpful people. Would have liked quick clean of car interior for the price of service. Would have liked quick clean of car interior for the price of service. More

I was extremely hesitant to purchase from a major dealer, and Albany Subaru completely changed my perception in one happy visit. Every single team member was beyond delightful and eager to help. Buy here and and Albany Subaru completely changed my perception in one happy visit. Every single team member was beyond delightful and eager to help. Buy here and you wont be disappointed. More

Staff was friendly and professional. They were able to answer all questions and in a timely manner. Job well done. They were able to answer all questions and in a timely manner. Job well done. More

Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

I had prescheduled my car's service appointment and it all ran smoothly. I appreciated that Jay was friendly and professional. all ran smoothly. I appreciated that Jay was friendly and professional. More

Nothing much to say beside the fact that management could do much better when it comes to customer service do much better when it comes to customer service More