
Albrecht Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,708 reviews
Michael was extremely helpful and courteous. I wish it wasn't so expensive to fix the touchscreen, but that's not his fault. I wish it wasn't so expensive to fix the touchscreen, but that's not his fault. More
Great people to work with. Including the finance department. Great suggestions for my insurance policy. Including the finance department. Great suggestions for my insurance policy. More
Michale gave me excellent service I really appreciated his his effort and how he answered My questions you should be happy he working for you good help is hard to fine, his his effort and how he answered My questions you should be happy he working for you good help is hard to fine, More
Every thing went smoothly. Nicole helped with getting batteries replaced in remote keys. Oil changed and tires rotated Nicole helped with getting batteries replaced in remote keys. Oil changed and tires rotated More
I had excellent service from Erica Batchelder and Rodrigo Palacio, more up to the standards to which I was long accustomed with Subaru of Wakefield in the past. Palacio, more up to the standards to which I was long accustomed with Subaru of Wakefield in the past. More
My technician (Tanner) was polite and professional. The work was done quickly, much quicker than I had anticipated. The work was done quickly, much quicker than I had anticipated. More
Prior to service, I was informed on additional services that were needed to my car. Always excellent service and communication in this department. that were needed to my car. Always excellent service and communication in this department. More
The regular service work was fine. However, I specifically mentioned in my appointment notes there has been an issue with the key fob where intermittently it either does not unlock the However, I specifically mentioned in my appointment notes there has been an issue with the key fob where intermittently it either does not unlock the car or it unlocks the car but the "fob not detected" warning comes on on the dash. The service tech informed me they replaced the fob battery however I informed him I had already done that twice and it did not resolve this issue. This issue arose shortly after the car battery had been replaced by subaru a couple months ago. I was told I should leave and come back if the issue persists. I do not find it acceptable that I now must take even more time out of my schedule to bring the car back in again when this should have been treated seriously the first time. More
Best service department , I was always informed with the vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when vehicle status by Daniel Rzepnicki my Service advisor and Erica Batchelder Service Lane Manager. I also met The General Manager Dan Rosengarten when I viseted the new vehicle showroom . They made me feel like I was a VIP. Thank you Wakefield Subaru for excellent service and the freindy welcome that I received. More
I was there for a simple service. Tanner was pleasant to deal with. He kept me updated with the work being done, and went over the results of the multi point inspection. Overall, it wa Tanner was pleasant to deal with. He kept me updated with the work being done, and went over the results of the multi point inspection. Overall, it was a very good experience. More