Albrecht Subaru of Wakefield - Service Center

Had a great experience with the service center today. It was a simple visit -- swapping out some summer tires for new all-season ones. There was a hiccup with one of the new tires. A replacement was o It was a simple visit -- swapping out some summer tires for new all-season ones. There was a hiccup with one of the new tires. A replacement was obtained in a timely manner, and I want to give a shout out to Tylor who kept me apprised of the status of the work -- good to know that customer service is alive and well! More

Extremely thorough, patient, informative service tech at the desk. Highly professional. Bravo! He’s what keeps me coming back. the desk. Highly professional. Bravo! He’s what keeps me coming back. More

Easy to schedule appointment. Service advisor Tylor communicated well and made appropriate suggestions for the type of service required. Job done quickly and pick up was easy. Service advisor Tylor communicated well and made appropriate suggestions for the type of service required. Job done quickly and pick up was easy. More

David service rep is great, always very help full and professional. He explains everything so clearly which makes it very easy to understand. professional. He explains everything so clearly which makes it very easy to understand. More

Very helpful for someone who is unable to drive car to dealer . Thank you Nice that you keep every one informed during service dealer . Thank you Nice that you keep every one informed during service More

Took care of me from start to finish. Any additional issues were addressed immediately to my satisfaction. Very happy and I’ll be back. James Nation Any additional issues were addressed immediately to my satisfaction. Very happy and I’ll be back. James Nation More

Excellent service! Christopher Grate went above and beyond to inform me of what my car really needed and not what I had scheduled. It’s nice to work with someone as ho Christopher Grate went above and beyond to inform me of what my car really needed and not what I had scheduled. It’s nice to work with someone as honest as Christopher. Thank you! More

The people there are pleasant, friendly and easy to work with. I have had many positive experiences with sales and service. with. I have had many positive experiences with sales and service. More

They were great to work with and had my car ready for me quickly. Tylor, the fellow who checked me in and answered my questions was especially kind. quickly. Tylor, the fellow who checked me in and answered my questions was especially kind. More

Everything was excellent however who ever checked my visar left a black fingerprint on it😞 visar left a black fingerprint on it😞 More