Albrecht Subaru of Wakefield - Service Center
Wakefield, MA
255 Reviews of Albrecht Subaru of Wakefield - Service Center
My service was excellent! Nicole was very helpful. She definitely looked out for all of my and my car's needs during service! Nicole was very helpful. She definitely looked out for all of my and my car's needs during service! More
I recently visited Subaru Wakefield for an oil change and had a great experience. The team informed me immediately they were short staffed and that service may take longer than usual. The team was apologetic had a great experience. The team informed me immediately they were short staffed and that service may take longer than usual. The team was apologetic, friendly and professional and answered the multiple questions I had. I’ve been at this location for maintenance services a few times prior and will continue to do so. More
Kept to the appointment time and completed all the work requested. Good spaces while you wait for repairs requested. Good spaces while you wait for repairs More
As of yet, we have not had our car serviced here and cannot rate them. We rated a 3 because when buying a CPO vehicle the dealership, at first, ignored a problem with a wheel hub and burned out beari cannot rate them. We rated a 3 because when buying a CPO vehicle the dealership, at first, ignored a problem with a wheel hub and burned out bearings, which we had brought to the attention of our sales person. We don't know if this was a problem originating with the service department or the dealership, Once resolved we proceeded to purchase the car. More
Great service. Michael was very helpful and he made sure to answer my questions and get what I needed for service and loaner Michael was very helpful and he made sure to answer my questions and get what I needed for service and loaner More
Great service and very professional. The location is convenient. I am satisfied with the service. The location is convenient. I am satisfied with the service. More
Great service provided and the car was ready sooner than expected which was great. The representative let me know as soon as the car was ready which I really appreciated. expected which was great. The representative let me know as soon as the car was ready which I really appreciated. More
Both Michael and Nichole presented with a customer friendly attitude and quite comfortable responding to questions and concerns. friendly attitude and quite comfortable responding to questions and concerns. More
Very thorough and kept me informed as to what was happening. Michael was very knowledgeable and answered all my concerns. A credit to your company. happening. Michael was very knowledgeable and answered all my concerns. A credit to your company. More
Michael was polite and very helpful; excellent service. the senior service person at the service center printed out tire and brake pad details and helped me understand when to bring for replacement the senior service person at the service center printed out tire and brake pad details and helped me understand when to bring for replacement More