Albrecht Subaru of Wakefield - Service Center

Tanner was outstanding. Had me in and out quickly and explained everything very clearly to me. Had me in and out quickly and explained everything very clearly to me. More

I appreciate how easy it was to schedule service and get the recall process completed. the recall process completed. More

Always received courteous timely service when I bring my subaru in to have maintenance done. subaru in to have maintenance done. More

Nicole Pefine was fast, clear, and my car was done quickly and well. Service was excellent quickly and well. Service was excellent More

excellent customer service! ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to More

Our experience at Subaru was painless and by far the best I’ve ever had. Junid was looking out for us and was very clear/commutative through out the entire process! Would recommend him to family and friends. I’ve ever had. Junid was looking out for us and was very clear/commutative through out the entire process! Would recommend him to family and friends. More

The service at Subaru of Wakefield has always, always been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's been excellent. Mike Rossie was the best, and Rich will be great. You always feel like there's a personal relationship with the service staff. That's super important these days. That said, the dealership's pricing is at the high end (even compared to other dealerships). Of course, that's not the responsibility of the service team, but it makes it difficult to choose Subaru of Wakefield for all my service needs. However, I really appreciated the loaner vehicle for my recent major service. Big plus! More

They are always professional. Customer service is unmatched. I’ll always go back for anything about my car Customer service is unmatched. I’ll always go back for anything about my car More

$149 "diagnostic" fee is for dealership's benefits (to sell me more work) not mine -- they didn't diagnose or explain the actual problem I brought my car in for. When we made the appointment, we were told sell me more work) not mine -- they didn't diagnose or explain the actual problem I brought my car in for. When we made the appointment, we were told we'd have an hour wait but, when we brought the car in, we were told it would be at least 3 hours, so we had to leave the car and come back the next day. During the "diagnosis" call from Tanner Pitocchelli, Mr. Pitocchelli focused only on upselling me *other* work on my car (for a total of $1,280), pressuring me by repeating his recommendation three separate times. He seemed uninterested in explaining *my* problem with the car. More

I had excellent service from Mr. Kleinowskis. He texted me as the work was progressing and came to find me (!) when the work was done. He was a very professional Kleinowskis. He texted me as the work was progressing and came to find me (!) when the work was done. He was a very professional More