
Alfa Romeo Fiat of Strongsville
Strongsville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I have been a fireman for 26 years and this will not be your normal review. We have had negative experiences with dealerships over the last 30 years, so usually buy used, pay cash, and drive into ground. M your normal review. We have had negative experiences with dealerships over the last 30 years, so usually buy used, pay cash, and drive into ground. My wife and I decide to upgrade her vehicle after 13 years. Wife drives Porsche SUV, says it has too many buttons. Look at LandRover, tailgate doesn’t open for salesman, we drive it and wife loves it, tailgate opens, he says they’re finicky. Put 8500 cash and trade in down, tailgate opens for finance guy. heres where it gets interesting. I have been victim to identity theft. Have lock on credit. Rating of 742 equifax, 711 on trans Union(who knows why). Answer questions about me, and…fail. 3Xs! He goes to finance boss…I wait. My phone rings. It’s the captain on duty. He says “Hey, are you trying to buy a car?” I laugh, “Uh, yea! Is that ok?” He says “we got a call from dispatch that some guy who doesn’t look like a fireman is trying to commit fraud!” (Finance guy walks back in office) So they called PD, which called me.” I look at finance guy and ask “You called my dispatch?” He smiles and says “we had to find out.” Fast forward two weeks, drive to Hilton Head for vacation, tailgate doesn’t open. Load everything from side door. Go to LandRover in Hilton Head, they’re booked but state common problem. They see temporary tags and say “You just bought this? Your dealership should’ve taken care of this!”…. I state “I was told they’re finicky.” So… I have a new vehicle that we should’ve been excited to buy after 13 years for 35k but have a tailgate that doesn’t open so I am fixing myself, AND was told I don’t look like a fireman after 26 years! I don’t know how to feel about any of this. Some of the guys said they would’ve walked away. We love the vehicle, but, the whole experience…not so much, hence the 3 star. More
Best service I've had at a dealership! Easy to schedule once I called, and they got me in within a week. Told me it would take an hour, and, true to their word, it was easy and quickly accomplished. Super once I called, and they got me in within a week. Told me it would take an hour, and, true to their word, it was easy and quickly accomplished. Super hassle free. Everyone was extremely friendly. Highly recommend. More
Service was completed on time. They took the time to explain everything they did and asked if I had any questions. They washed the car before they returned it to me explain everything they did and asked if I had any questions. They washed the car before they returned it to me More
Chris in the service department was great and fixed a tire issue I had quickly. Thank you for the help. It was a good service experience. tire issue I had quickly. Thank you for the help. It was a good service experience. More
Alfa Romeo and Fiat of Strongsville is awesome! Chris in service exceeded all my expectations and was super helpful and my saleswoman Jenn surprised me with a clean vacuumed car! I couldn’t be happier with service exceeded all my expectations and was super helpful and my saleswoman Jenn surprised me with a clean vacuumed car! I couldn’t be happier with my experience and will always return to them for future service and hopefully more cars 😁! More
10/10 would recommend working with Doug, any day. His knowledge of the brand/industry and thoughtful communication gave me such confidence in my decision to switch to an Alfa Romeo. While I still have a knowledge of the brand/industry and thoughtful communication gave me such confidence in my decision to switch to an Alfa Romeo. While I still have a couple years left on my lease, I'm looking forward to working with Doug to find my next Stelvio! I also had a great experience working with Chris in the service department. Chris was quick, thorough and communicated well throughout the whole process. More
I had the most wonderful experience. Doug was Awesome! I never dealt with a dealership on my own, and I was very nervous. They made me feel very comfortable. Thank you to Michael, JT and Doug what a fantas never dealt with a dealership on my own, and I was very nervous. They made me feel very comfortable. Thank you to Michael, JT and Doug what a fantastic team. More
By far the best car buying experience I've had. I called very late in the day about a car I was interested in and Doug was more than patient with all of my questions. We agreed on an amount and set up a very late in the day about a car I was interested in and Doug was more than patient with all of my questions. We agreed on an amount and set up a buyer's order that day. Once I arrived at the dealership I was immediately taken care of by their team. JT made sure I walked out of there with the best deal possible for me. Most importantly, throughout the entire process I felt that everyone was being honest and had my best interest in mind. More
Great experience all around and I love my new Alfa Romeo, thank you Doug for your service and hospitality my Stelvio is great and the price was good thank you Doug for your service and hospitality my Stelvio is great and the price was good More
Doug was awesome!! He took the time to find me the car that I would love!! This is my second Stelvio I feel brand loyal now!! Thanks Doug you were so very kind and patient with my indecisiveness!! that I would love!! This is my second Stelvio I feel brand loyal now!! Thanks Doug you were so very kind and patient with my indecisiveness!! More