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Alfa Romeo Fiat of Strongsville
Strongsville, OH
1,169 Reviews
Welcome to Alfa Romeo and Fiat of Strongsville!
Located in Strongsville Ohio we are one of the nations top Alfa Romeo dealership. With one of the largest Alfa Romeo inventories you'll find anywhere, we are sure to have the right car for you at a price you can afford. Our pre-owned department specializes in luxury vehicles and changes daily, if we don't have there is a good chance we can get it for you. Visit us in person or online and see our full selection of new and pre-owned vehicles.
We pride ourselves on unparalleled customer service that includes: Free NATIONWIDE shipping on all new Alfa Romeo vehicles, local service drop off and pick up, and free loaner cars. Also, when it is time for repairs or maintenance you can count on knowledgeable service advice and skilled professional technicians to get the job done right the first time.
We work hard every day to live up to our reputation. Stop in to see us, contact us online or by phone with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,169 reviews
November 24, 2020
Great selection of vehicles. Doug is exceptional to work with; he gave us options and explained all features. Everyone at the dealership was very nice and professional. with; he gave us options and explained all features. Everyone at the dealership was very nice and professional. More
by Cannizzaro
Verified CustomerEmployees Worked With
Helpful November 23, 2020
This is my second Stelvio lease from Doug Friedman. As I tell people all the time, I cannot imagine buying a car from anyone else! Doug is one of those rare humans who go over and beyond for their clients. tell people all the time, I cannot imagine buying a car from anyone else! Doug is one of those rare humans who go over and beyond for their clients. As a salesperson myself, I cannot say enough about his professionalism, product knowledge and overall care. I'm a very picky person and wanted very specific features in my new Stelvio -- Doug and the manager, Michael, moved mountains to get me into a better car than I could have imagined and at a fantastic price! More
by Dorit
November 23, 2020
I enjoyed working with Doug Friedman your sales rep in Strongsville I also won’t be inventory of your use cars as well I will be back and look forward to working with Doug thank you very much Strongsville I also won’t be inventory of your use cars as well I will be back and look forward to working with Doug thank you very much More
by greg.garson
Employees Worked With
November 23, 2020
Doug was awesome 👌 easy to work with knows his products and won't stop until you are 100% satisfied. He was so great that I ended up leasing 2 Alfa romeo stelvios and won't stop until you are 100% satisfied. He was so great that I ended up leasing 2 Alfa romeo stelvios More
by Harry Y
Employees Worked With
November 22, 2020
I could not have been more pleased with my purchasing experience. This was by far one of the quickest and easiest new car purchases I have ever encountered, from sales to financing. In fact, I have alrea experience. This was by far one of the quickest and easiest new car purchases I have ever encountered, from sales to financing. In fact, I have already referred my salesman Doug Friedman and Strongsville Alfa to a complete stranger, who is in the market for a new stelvio. More
by Dobrott
November 20, 2020
Out of state purchaser, very easy time coordinating the sale remotely with Doug, very responsive team, everything was ready to go when I arrived. No issues, would recommend. sale remotely with Doug, very responsive team, everything was ready to go when I arrived. No issues, would recommend. More
by ztasky
November 18, 2020
Chris Hall was very helpful and responsive from the initial inquiry through the entire process. No nonsense transparent sales process ended with everyone satisfied. Recommend purchasing from this deale initial inquiry through the entire process. No nonsense transparent sales process ended with everyone satisfied. Recommend purchasing from this dealer. More
by BHOUSE
Employees Worked With
Chris Hall
November 17, 2020
If you are planning on purchasing across state lines from this dealership, I would not recommend. They were initially pleasant to work with but once I picked up the vehicle and drove away, their true custome this dealership, I would not recommend. They were initially pleasant to work with but once I picked up the vehicle and drove away, their true customer service, or lack thereof, was unveiled. While my sales rep was helpful, everything else was terrible. I signed all of the paperwork well in advance of my pick up date since I was located in Michigan. The initial person that I worked with for the contract paperwork said that I would receive my copies when I picked up the car. On the day of pick up, September 18th, the car was ready to go but no paperwork was available. I was told then that copies of the contract paperwork as well as title memorandum would be mailed. On October 7th I reached out to my sales rep as I still had received no paperwork at all. After more follow ups, I finally received the title info on October 14th. But still no contract paperwork. More follow ups. I was told on 10/15 that the sales manager said that paperwork was being mailed. I eventually received this paperwork week of 10/19. My temp tag expires on 11/1. Considering the long delay in getting the title info from the dealership, the subsequent time it takes the bank to process the title transfer package and send to Michigan Secretary of State, and the obvious inherent delay in getting appointments at Secretary of State during this COVID era, I asked for a tag extension. Bear in mind, had dealership been prompt in getting my title info to me, this would have been a non-issue. At any rate, they have refused to do so. I worked through my sales rep who forwarded my text messages to someone internal and also forwarded me to her VM. I have yet to EVER hear back from her. But my rep has texted me to say that they cannot (will not?) help me. When all was said and done, my tag expired for several days before I eventually was able to get the title and new tag. There was another issue early on that ultimately resolved on its own. Not sure who (Ally or dealership), if anyone, was at fault and I only bring it up because the communication during this issue was atrocious. I worked through my sales rep initially but due to the severity of this issue, I escalated to the sales manager. I left several messages and never got a call back. I then escalated to general manager several times and never received a single call back. I eventually got in touch with the sales manager. But, it took SO MANY calls, texts, and VMs to eventually speak with someone. And, again, the general manager NEVER bothered to call me back. Not even to ensure everything got resolved to my satisfaction. Great customer service should be at all levels, especially with the leadership team. The impression I have is that the GM really doesn’t care. So, if you are looking for good customer service, I would strongly suggest going elsewhere. I have bought a lot of cars over the years from many dealerships and this was, by far, the most miserable experience in my life. More
by jfoster3339
Employees Worked With
Ron Kapis
November 16, 2020
I leased an Alpha Romeo Giulia from Douglas Friedman this weekend. I have been in sales for over 30 years and I have bought many new cars in my Sales Career. Doug and all the others at Alfa Romeo of Strongsv weekend. I have been in sales for over 30 years and I have bought many new cars in my Sales Career. Doug and all the others at Alfa Romeo of Strongsville were very professional knowledgeable and made the process enjoyable and gave me the pricing I requested. I look forward to continuing my relationship with Doug since I have only scratched the surface of learning about my new Giulia. I like working with a team the strives for excellence in customer service. More
by suzannedior
November 15, 2020
Excellent Team! I worked with Doug and Bruce and they were Awesome! My husband worked with Doug and bought a Giulia.... Doug moved to Strongsville and I purchased the Stevilo from him. were Awesome! My husband worked with Doug and bought a Giulia.... Doug moved to Strongsville and I purchased the Stevilo from him. More
by Smull018
