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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.8
396 Reviews

396 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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May 14, 2025

First time there for service. They checked out the problem and took care of it. More

by PHILC2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Great service. Truly appreciate the home pick up! Fair pricing. Everyone I spoke with and the drivers were excellent. More

by wrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I spoke with on the phone, the drivers who picked up and dropped off car
May 03, 2025

Excellent service Responsive to customer requests Efficient and explains costs and alternatives Costs ok for a dealer More

by rsegraves3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Had the drive 60 miles to get and oil change on a car with only 7200 miles!! Your service was excellent, but there should be some kind of effort to make up to customers that buy your vehicles and end up More

by lstuart551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Alfa Romeo Fiat of Strongsville responded

lstuart551, thank you for your patronage and kind words! We have expressed your service concerns with Alfa Romeo corporate.

March 09, 2025

Doug was proactive with his numerous postcards and I Ppreciate the attention. I've also use your service depth. T on program a fob. Very nice. More

by martymouse1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Amazing customer service and service and sales made the purchasing process quite easy. Thank you, Kylie! More

by kspenc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Killiany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

It took the dealership 3 hrs to fix a recall and do an oil change. More

by joeandamy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Chris was amazing! He was thorough and looked at every last detail to ensure car was running smoothly. More

by lui361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

First, my car was in the shop for 3 weeks - and come to find out it was just an oil chnage. (along with a recall for side-airbags... that I never knew about.) Finally have my car back - after this $150 oil More

by XIANAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Great staff, clean waiting room, knowledgeable and professional staff. Highly recommend. Definitely would recommend to others More

by REDSOX0974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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