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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
335 Lifetime Reviews Review Dealership

335 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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March 04, 2021

"I would recommend if they continue to place customers as..."

- GABBSTERLOU

I would recommend if they continue to place customers as a priority. I was amazed that I didn’t have to wait hours for a simple oil change. I would always dred to get my oil change done. But I can say if I get the same priority and less time waiting on my vehicle I would definitely recommend..

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Recommend Dealer
Yes
Employees Worked With
March 02, 2021

"Alex got me in and out really fast for an oil change,..."

- HIPPIE.FOOTBALL

Alex got me in and out really fast for an oil change, clean facility and well kept with the customer and amazing personality with excellent customer service

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Yes
Employees Worked With
Mar 05, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At All American Chrysler Dodge Jeep San Angelo, we value our customers and we look forward to seeing you on your next visit. Buddy Jones - General Manager

February 23, 2021

"I brought my 2013 Ram 1500 in for scheduled service, told..."

- rickthetinman

I brought my 2013 Ram 1500 in for scheduled service, told the service advisor I would be waiting. I barely had time to look at the new Jeeps before my truck was finished. The express lube has gotten much faster the last two times I’ve come in. Thank you very muchi bought life time oil changes so I’v had my truck serviced many times, they really kicked it up a notch!

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Yes
Employees Worked With
Feb 26, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Buddy Jones - General Manager

February 22, 2021

"Always great service! In the middle of the worst cold and..."

- SGOODMAN1102

Always great service! In the middle of the worst cold and power outage San Angelo has seen in ten years, I had a flat tire! I called Lexi in the service dept. and even though it was the end of the day, she did not hesitate in sending someone to help me out. When JP got to me, he not only made sure my tire was inflated, but he also followed me over to the dealership to be sure I made it safely. I truly appreciate the wonderful service from both Lexi and JP!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : JP
Feb 25, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your kind words about Lexi, JP and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Buddy Jones - General Manager

February 09, 2021

"My review amounts to the fact that while at All American..."

- lhtarch

My review amounts to the fact that while at All American Chrysler Jeep Dodge Ram Fiat of San Angelo "all was well in Glocca Morra!" Ms Carter was helpful, friendly, timely and prompt in all aspects of the process!

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Yes
Employees Worked With
Feb 12, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Buddy Jones - General Manager

February 05, 2021

"Great customer service!! Service with a smile. Its fast,i..."

- leticiagonzales530

Great customer service!! Service with a smile. Its fast,i called about 4:30 for an appt and the lady no appt needed just come on in...keep up the good work All American Dodge!!

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Yes
Employees Worked With
Feb 10, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Buddy Jones - General Manager

January 27, 2021

"Very courteous and kept me updated every time I called..."

- kaytrrs

Very courteous and kept me updated every time I called for an update. Was just very inconvenient time wise with me living out of town and getting another ride in to town. Had to leave car overnight but was all good whe. I picked it up next day.

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Recommend Dealer
Yes
Employees Worked With
Feb 01, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the great rating. We're pleased that everything went well for you. Buddy Jones - General Manager

January 24, 2021

"Your staff makes me feel like I'm the only coustomer..."

- TAMMYMILLERNURSE

Your staff makes me feel like I'm the only coustomer there. Also very professional and courtesy. I always feel good and confident about the service.

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Yes
Employees Worked With
Jan 27, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Buddy Jones - General Manager

January 19, 2021

"I needed a oil change. When I walked in there was no one..."

- Lakelady

I needed a oil change. When I walked in there was no one there to ask me what I needed. He eventually showed up. He took my name and my Jeep when back immediately. Then after they changed the oil they brought it back and it sat outside...again the guy was not there to ask what the delay was since the service had been completely. Finally someone came and parked it at that point I went looking for someone to check me out. The guy was back with a subway sandwich and was eating his lunch at the checkout desk. I paid then went to where they had parked it but no keys so I had to go back. Did I mention he was talking out loud about the sandwich he was going to get. I believe if I had not interrupted him he would have eaten his lunch before checking me out. He was unprofessional I was not happy when I left.

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Recommend Dealer
No
Employees Worked With
January 17, 2021

"Lexie is a great service rep, kudos for her work! I told..."

- dominicgc

Lexie is a great service rep, kudos for her work! I told her about a problem with the work on my first visit, and she quickly set me up for a second visit to fix the problem.

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Recommend Dealer
Yes
Employees Worked With
Jan 21, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Buddy Jones - General Manager

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