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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
August 06, 2019
Terrific Service! We’ll be back again! They were terrific here at All American Chrysler Jeep Dodge Ram of Odessa! They took great care of us and got us into the perfect car for us! We are f They were terrific here at All American Chrysler Jeep Dodge Ram of Odessa! They took great care of us and got us into the perfect car for us! We are from Roswell, but we will definitely be making a trip back to Odessa when we upgrade my husband’s vehicle in the next couple of years. More
by BRANDYDOLEN
Verified CustomerEmployees Worked With
Jake Dolen, Emily Reddell
August 05, 2019
Wonderful and efficient Great service and very knowledgeable. Keeps up on updates and helps me understand. Friendly and caring about what I need done and in my time frame. Great service and very knowledgeable. Keeps up on updates and helps me understand. Friendly and caring about what I need done and in my time frame. More
by ASHLEYG14
Employees Worked With
Regina Mancha
August 05, 2019
Recall service Everyone was very friendly. Recall service performed was in an area I was unable to see, but I'm sure it was fixed correctly. Thank you Everyone was very friendly. Recall service performed was in an area I was unable to see, but I'm sure it was fixed correctly. Thank you More
by MAMMATUTT
Employees Worked With
August 03, 2019
Bad sales experience I dealt with JoJo on a purchase for 3 weeks of a Ram ProMaster van that was in service and was told he could not sell it to me until it was done I spo I dealt with JoJo on a purchase for 3 weeks of a Ram ProMaster van that was in service and was told he could not sell it to me until it was done I spoke to him nearly daily for 3 weeks 2 days before the vehicle was sold out from underneath me I contact A Jojo and was told we were moving forward van was being readied for me and I could send a deposit. I called the next day and told I would be getting my airline ticket and that I would be sending a deposit no one got back to me another day went by I never heard from JoJo so I called and he told me that unfortunately the van had been sold by another sales person without his knowledge. I received no phone calls. I called the dealers management one week ago and have not heard from them. For 600 extra dollars I guess a dealership will give up on their customer satisfaction and service. I bought a very similar van at a dealership in San Antonio called Auto SA Texas for a much better price. I do not recommend this dealership at all More
by karen
Employees Worked With
jojo
August 03, 2019
Service work Overall decent service received but still took fairly long even WITH an appointment made. All the work done seems to be done right, I have not had any Overall decent service received but still took fairly long even WITH an appointment made. All the work done seems to be done right, I have not had any issues or concerns thus far. More
by keshia_ouellette08
Employees Worked With
Emily Reddell
August 02, 2019
Oil change Norma was super helpful extremly nice and professional very satisfied with the visit!!!definitely be coming with her in my future needs!! I highly r Norma was super helpful extremly nice and professional very satisfied with the visit!!!definitely be coming with her in my future needs!! I highly recommend her!! More
by laguera_coyame
Employees Worked With
Norma Padilla
August 01, 2019
Excessively long wait On May 13th I submitted my vehicle for major repairs, picked up July 31, the day after it was ready. I received no communication from dealership for t On May 13th I submitted my vehicle for major repairs, picked up July 31, the day after it was ready. I received no communication from dealership for the whole duration what so ever, on progress, issues or estimated time of completion, until the day it was ready to be picked up. Now I am being asked for feedback. Out of the 10 or so calls I received from my insurance adjuster she was unable to reach Jason most of the time, and received no response to her messages, which hindered me from getting any information about my truck. I finally spoke to Candy and within a day she had an update for me. I feel communication with your customers is key when you have their property in your procession. We should expect nothing less. More
by ELIZABETH WALLACE
August 01, 2019
Great Experience Sam and Jason were both very helpful in helping me find and get the vehicle that I wanted. Sam explained the options of the vehicle very well and did Sam and Jason were both very helpful in helping me find and get the vehicle that I wanted. Sam explained the options of the vehicle very well and did an outstanding jobs of closing the deal. I will definitely consider purchasing another vehicle from your dealership. More
by TWHITE2178
August 01, 2019
Buying a new vehicle I experienced wonderful customer Service from the salesman to the financial team. Completely happy with everything and my buying experience from every I experienced wonderful customer Service from the salesman to the financial team. Completely happy with everything and my buying experience from everyone at the dealership! More
by KPAYNE3
Employees Worked With
Jojo Jones
August 01, 2019
2014 Challenger Service Had great experience with Aaron Franco in the service dept.. They got my Challenger up going faster than I was quoted. Thanks for the great work! Had great experience with Aaron Franco in the service dept.. They got my Challenger up going faster than I was quoted. Thanks for the great work! More
by stevek9
Employees Worked With
AARON FRANCO
