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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
July 31, 2019
I was not told about all the things that were done I was not told about and egr cleaning that was performed nor did I authorize it to be done the service person was not helpful at all did not have answ I was not told about and egr cleaning that was performed nor did I authorize it to be done the service person was not helpful at all did not have answer to questions I fell that I was forced into paying 3300 dollars that was not necessary very poor communication very poor attitude not a great experience I will not be returning to this service center More
by mr.zorro65
Verified CustomerEmployees Worked With
Emily Reddell
July 31, 2019
Truck purchase Had a great experience with Jose Ortega and Joseph Rodriguez. They took car of all our needs and did everything to make the new truck purchase, a wond Had a great experience with Jose Ortega and Joseph Rodriguez. They took car of all our needs and did everything to make the new truck purchase, a wonderful experience. Thanks to the J&J Team!! More
by stevir98
July 31, 2019
Great, easy, very good , The experience was great and friendly everybody was nice the transaction was easy I would have a High recommend the dealership This is my third ca The experience was great and friendly everybody was nice the transaction was easy I would have a High recommend the dealership This is my third car from the dealership and I’m very happy with it More
by CLEMENTSALMA43
July 31, 2019
Great Experience! All my questions were answered. I had a Great experience. Vehicles perform nicely. Thank You and Looking forward to doing future business with this c All my questions were answered. I had a Great experience. Vehicles perform nicely. Thank You and Looking forward to doing future business with this company. More
by JTARIN
July 29, 2019
Exceptional Jordan went above and beyond locating the Jeep in the color and options that I wanted. My trade in values were what I was looking for on the first go Jordan went above and beyond locating the Jeep in the color and options that I wanted. My trade in values were what I was looking for on the first go around. Walked in to check out a new Gladiator Rubicon and walked out with a new Jeep Wrangler Rubicon. Overall an exceptional experience. More
by SAM.SCHOEPPNER
Employees Worked With
Jordan Surber, Sammy Luna
July 26, 2019
2019 Larime 2500 purchase Excellent service from sales to financial and management side of the purchase. Joseph did great by going above and beyond to tend to our purchase nee Excellent service from sales to financial and management side of the purchase. Joseph did great by going above and beyond to tend to our purchase needs and Joe Ortega always ensures that my overall experience is exceptional. I’ve gone many years and enjoy all staff - sales, service and financial/ management. Always welcoming and family friendly environment. More
by REGINABOYS23
July 26, 2019
great service Easy to deal with fast service ,always take my vehicles to Norma to her knowledge an prompt service ,thanks for making it easy will continue the grea Easy to deal with fast service ,always take my vehicles to Norma to her knowledge an prompt service ,thanks for making it easy will continue the great service . More
by rmedrano1
Employees Worked With
Norma Padilla
July 25, 2019
Good oil change experience I went in around 4.30pm on a Wednesday for oil change. In and out within an hour. Fast friendly service. Emily was very helpful. I went in around 4.30pm on a Wednesday for oil change. In and out within an hour. Fast friendly service. Emily was very helpful. More
by mkhan246
Employees Worked With
Emily Reddell
July 22, 2019
New Vehicle Very timely in getting car ready. Robert Davis was very thoughtful and knowledgeable about what we were looking for. Made sure we also had everythin Very timely in getting car ready. Robert Davis was very thoughtful and knowledgeable about what we were looking for. Made sure we also had everything we require More
by TPRANEY
Employees Worked With
Robert Davis
July 22, 2019
This place is HORIBLE!!!! i have nothing but lip service from this service department. When you make an appointment they expect you to bring the vehicle in and leave it for a i have nothing but lip service from this service department. When you make an appointment they expect you to bring the vehicle in and leave it for a month. To get my AC fixed in 100 degree weather my husband call and talked to Jose the Service Manager and He said to bring it in and it would take about 3 days. A week later we went to pick up the vehicle and they could not fine it. My husband walked the lot to help find it. I regret buying this vehicle and I will never buy another Vehicle from this place, All American Chrysler Jeep Dodge Ram of Odessa, again due to the Service Department and I would never recommend it to anyone I know because This place is disorganized and the people are not very nice in the service department. If you are thinking about buying a vehicle I do not recommend you go here because you will never get service for it. More
by laah28
