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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,932 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,932 reviews
September 12, 2021
Extremely poor service. From the beginning. It was just 2 days short of being there 12 weeks, to get my service done. Your advisor lied to us on several occasions, did not relay information to the mechani 2 days short of being there 12 weeks, to get my service done. Your advisor lied to us on several occasions, did not relay information to the mechanics, did not order parts needed, when asked several times about additional items needed fixed while waiting for other parts, she ignored that as well. Warranty people had requested several times for information that advisor didn't send... case got closed. Had to go into dealership personally to get some of these issues worked out and the "case" reopened. Asked for copies of paperwork and photos and never received them. Not happy. Not happy at all!!!!!! More
by richdm
Verified CustomerEmployees Worked With
Other Employees :
Dealt with Vince and with the general manager, James, as well/, Rocky Barnes, Norma Padilla, Emily Reddell
September 07, 2021
The service department, Regina, were very attentive to my needs, they made sure to stay in contact with me while my vehicle was getting serviced. needs, they made sure to stay in contact with me while my vehicle was getting serviced. More
by REEVESRL8
Employees Worked With
Regina Mancha
September 03, 2021
Everything was excellent about my experience except I have still not received my spare (2nd Key). It is very stressful just to have one key. I really need that 2nd key. I cant take car out of town unti have still not received my spare (2nd Key). It is very stressful just to have one key. I really need that 2nd key. I cant take car out of town until I get spare key. More
by BONNIEJ.VILLARREAL
Employees Worked With
September 01, 2021
Great, fast service all the time. I get in and out and have all my questions answered. My vehicle has been running well and is always on track with maintenance thanks to their team. have all my questions answered. My vehicle has been running well and is always on track with maintenance thanks to their team. More
by enrique5
Employees Worked With
Other Employees :
Norma Padilla, Emily Reddell
August 31, 2021
Vehicle Needed A Replacement Part And I Wasn’t Out A Vehicle Either! I Was Given A Rental For More Than I Needed It For And My Truck Was Done In One Day! Definitely Satisfied! Vehicle Either! I Was Given A Rental For More Than I Needed It For And My Truck Was Done In One Day! Definitely Satisfied! More
by Mark Vela
