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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,054 Reviews

1,054 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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March 10, 2024

No communication. Would not return phone calls. Told would be 2 weeks turned into 2.5 months More

by Stunnagringo
Recommend Dealer
No
Employees Worked With
Walker
Mar 13, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 580-2500 to let us know more.

March 09, 2024

On this occasion I was satisfied because it didn't take me long to do the oil change. More

by DELAOLIBRADO
Recommend Dealer
Yes
Mar 13, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, DELAOLIBRADO. We are pleased to hear that you were satisfied with the quick service you received during your oil change. We appreciate your feedback and look forward to serving you again in the future.

March 01, 2024

They did the work fine but did not relay to customer that an oil change was over a hundred dollars more than their sister dealer 15 miles down the road where customer has gone before and will apparently be g More

by TRAVISFRASER1
Recommend Dealer
No
Mar 04, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Please give us a call, we would like to hear more about your experience.

February 29, 2024

Excellent service, great costumer service, job well done, always on time and the same day More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan Lemon
Mar 01, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, Alejandro. We are thrilled to hear that you were satisfied with the service you received. Our team always strives to provide excellent customer service and ensure that jobs are completed efficiently. We appreciate your feedback and look forward to serving you again in the future.

February 29, 2024

Quick service, waiting area is nice, Jhonatan was kind All the time I have a good experience with the service I bring my truck and my jeep compass and they are doing excellent More

by Alejandro
Recommend Dealer
Yes
Employees Worked With
Jhonatan lemons
Mar 01, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience, Alejandro. We're glad to hear that you had a positive experience with our service team and that Jhonatan provided excellent customer service. We appreciate your trust in us to take care of both your truck and Jeep Compass.

Mar 01, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, Garrison. We are thrilled to hear that you are satisfied with our service and appreciate your feedback. We look forward to serving you again in the future.

February 27, 2024

Waited 4 hours for a oil change and to fix the line for my washer fluid bc it doesn't spray and he still didn't fix that More

by Caleb.martinez32
Recommend Dealer
No
Employees Worked With
Jose Flores
Mar 01, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at (432) 580-2500 to let us know how we can do better.

February 25, 2024

The people at All American CDJ in Odessa are always so nice. Service was quick! More

by beatriceheredia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for taking the time to leave us a review, Beatrice! We're thrilled to hear that you had a positive experience with our team and that you found our service to be quick. We appreciate your kind words and look forward to serving you again in the future.

February 25, 2024

We took the trust to get fixed last December never take it so we picked it up and took it to the metroplex satisfied at all More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 580-2500 to further discuss your concerns. Thank you and we hope to hear from you promptly.

February 24, 2024

Worst experience with a dealership I ever had. Took my vehicle in to have engine issues looked at. After three weeks it was returned to me with a dead battery, flat tire and missing fuse panel cov More

by jordan.travism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We want to sincerely apologize for your negative experience with us, however, we'd like to learn more about the situation. We want to make things right. Please contact us at (432) 580-2500 and we will get back to you promptly. We look forward to hearing from you and earning back your business.

February 23, 2024

Very good service, very friendly, fast service too. Very communicative. I has a great experience More

by LIDKALEIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at All American Chrysler Jeep Dodge Ram of Odessa.

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