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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,058 Reviews

1,058 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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February 02, 2024

Great team, great atmosphere, service department takes care on business . Thank you!!!! I'm always taken care of, no matter issue my vehicles are having. More

by gilbertramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us such a positive review, gilbertramirez! We're glad to hear that our team provided you with a great atmosphere and took care of your vehicle's issues. Our service department is committed to ensuring that all of our customers are well taken care of. We appreciate your continued support and look forward to serving you again in the future.

January 31, 2024

Myra you did a great job in customer service highly recommended will return Thank you Myra Vega ! More

by OSCAR.RAMZENERGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review, Oscar. We appreciate your kind words about Myra and our customer service. We're glad to hear that you had a positive experience and that you would recommend us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing All American Chrysler Jeep Dodge Ram of Odessa.

January 27, 2024

Excelente customer service. Todos son muy amables y profesionales. Tiempo de espera es excelente, nunca he tenido que esperar. More

by SANDRA SIGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Padilla, Emily Reddell
Jan 31, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Sandra, for your kind words about our customer service. We are delighted to hear that our team members were friendly and professional during your visit. We're also glad to know that you didn't have to wait long. We appreciate your feedback and hope to assist you again in the future.

January 25, 2024

The Dealership service department did an amazing job at tending to my Grand Cherokee L Thank You! More

by Spadoni.katelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 31, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for your kind words, Spadoni.katelyn! We're thrilled to hear that our service department provided you with amazing service for your Grand Cherokee L. We appreciate your trust in us and hope to have the opportunity to serve you again in the future.

January 24, 2024

I'm always grateful for the Lithia CJD service team. Jose Tejada and his team always take care on all my service needs, fro a simple state inspection to bigger issues and maintenance. thank y'all for t More

by ALEXRAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Myra, Jason
Jan 25, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for the great response!

January 23, 2024

Service is still being completed, waiting to drive my new truck still. I have only had it one full day and the rest of the time it has been in the service department. This makes it hard to review something a More

by DONNIERANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin and Isaiah in sales, Walker in sevice
Jan 25, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for sharing your feedback, DONNIERANEY. We understand your frustration with the ongoing service process and apologize for any inconvenience it may have caused. We strive to provide prompt and efficient service to all our customers, and we appreciate your patience as we work to resolve the issues with your new truck. If you have any further concerns or questions, please feel free to reach out to us.

January 23, 2024

Myra was so sweet and helpful got me what I needed checked and double checked for me. Very good vibe and environment she brings to the dealership. More

by SHRINAGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, SHRINAGREEN, for taking the time to share your positive experience with Myra at All American Chrysler Jeep Dodge Ram of Odessa. We're glad to hear that she provided you with the help you needed and created a welcoming environment for you. We appreciate your kind words and hope to see you again in the future.

January 19, 2024

Jamie the service advisor was extremely rude and obnoxious. we will never take a vehicle there for svc again. More

by JQUINTANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Jan 19, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Sorry for your experience I would like to make up to you give me a call to see what I could do to correct the situation 432-368-9567 thank you

January 19, 2024

Fui hacerle el cambio de aceite a mi carro y después de 3 largas horas de espera, me entregan el carro y me voy a mi casa, cuando me doy cuenta que está botando aceite por el tapón, gracias a la ayuda de Mar More

by MMOYA1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maryjane
Jan 22, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this matter to our attention, MMOYA1986. We sincerely apologize for the inconvenience and frustration you experienced during your recent visit for an oil change. We understand the importance of a properly functioning vehicle and take your concerns very seriously. Rest assured, we will investigate this issue thoroughly to ensure it does not happen again in the future. We appreciate your feedback and regret any inconvenience caused.

January 09, 2024

very good service, always attentive and helpful, told me how long it was going to take but they did it sooner than expected More

by DANIELPEREZ091377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, DANIELPEREZ091377. We are thrilled to hear that you received very good service from our team. It is our commitment to be attentive and helpful to all our customers. We understand the importance of providing accurate time estimates, and we are glad that we were able to complete the service sooner than expected. We appreciate your feedback and look forward to serving you again in the future.

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