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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

December 23, 2020

Derek was very helpful! The process was easy and quick!! Thank you!! Nolan was also really helpful and explained everything to me and the financial part went very quick More

by LMGILLIES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
Dec 28, 2020 -

Allen Chevrolet Cadillac responded

We're so pleased to hear that Derek and Nolan provided you with an easy and quick experience. Thank you for choosing Allen Chevrolet Cadillac and we hope to see you down the road. Best- John Allen, GM

December 22, 2020

The Express Oil Change service is great. I drive 25 miles to go there just to get my oil changed. Outstanding customer service. The manager in the quick oil change service area is very friendly and makes sur More

by DFHAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
Dec 22, 2020 -

Allen Chevrolet Cadillac responded

Thank you for making the 25 mile trip to see us and for sharing positive feedback on your quick and easy service experience! Don't hesitate to reach out when we can help you again down the road! Best, John Allen, General Manager

December 22, 2020

I’ve always been very pleased with the service I receive at your business. Only place I go for oil changes! Thank you for the great service More

by Witchdenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your experience with us! We're glad to be of service and hope to work with you for many years to come! Best, John Allen, General Manager

December 21, 2020

There was the best vehicle purchase ever. Great prices! Excellent support from all team members, from sales to finance. The team was busy but constantly kept me informed and kept ther process moving quickl More

by MSRQULITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino, Emily Roe
Dec 22, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new vehicle. We appreciate your five star review and are so glad to hear that many of our team members provided you with excellent service. Please let us know if there is anything else we could assist you with. Best, John Allen, General Manager

December 20, 2020

Everything went smoothly and quickly. Very friendly and knowledgeable staff. No high pressure sales tactics and closing went easily. Beautiful car at a great price. More

by Danschulte62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily was very helpful, Keith Cousino, Danny Ruiz, Emily Roe
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Danschulte62, thank you for taking the time to share your outstanding car-buying experience! We hope you continue to love your beautiful new ride, and we hope to work with you again down the road! Sincerely, John Allen, GM

December 20, 2020

This is the fourth car I’ve gotten from Allen Chevy! I could not highly recommend them and Mike Johnson enough. They have earned my lifelong business!! More

by COCHRAN_MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino, Danielle Sindel
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

COCHRAN_MICHAEL, congratulations on your new car and thank you for your repeat business! I'm delighted to know that you highly recommend Mike. We hope to see you again in the future for all over your vehicle needs. If you have any questions or concerns don't hesitate to reach out. Sincerely, John Allen, GM

December 20, 2020

Always greeted with a smile and provided quick and thoughtful service. I was in and out with a new oil change in a fraction of the time I’ve been in other service centers! Thanks!! More

by Moore4087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Moore4087, thank you for your kind words and five star review! We are happy to hear that our service team was able to assist you and in a fraction of the time of other centers. Happy Holidays! Sincerely, John Allen, GM

December 18, 2020

In and out very fast. No complaints whatsoever. Love that you provide the express option. My coupon was expired by a few days, but was still honored. TY More

by Tracykamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Tracykamp, we are so pleased that you had such a wonderful experience at Allen Chevrolet Cadillac. We appreciate your business and you taking the time to share your feedback. happy Holidays! Sincerely, John Allen, GM

December 18, 2020

Hit a small deer had to come in for a little bit of body shop work on a front end of my 2019 Cadillac Escalade as usual everything was done correctly what's fast service and impeccable work thanks again All More

by ELEKTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

ELEKTJ, thank you for the positive review and rating! We are happy to know that our team provided you with impeccable service. We appreciate your business and wish you well with your Cadillac Escalade! Sincerely, John Allen, GM

December 18, 2020

Very fast professional service !! the help was very courteous I like being able to drive up and get my oil changed and know that they put the right oil in my diesel truck. More

by MARTINMENARDRPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the awesome review, MARTINMENARDRPH! We appreciate the feedback. Sincerely, John Allen, GM

Dec 22, 2020 -

MARTINMENARDRPH responded

I highly recommend this dealership. Their oil change service is top notch, especially if you own a GM vehicle and even if you don't. They are fast, professional, friendly and priced within the market. In addition you can watch TV and drink coffee while you wait!

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