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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.1
1,871 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,871 reviews

February 08, 2024

Sold me a lemon and refused to do anything they said they would do prior to sale. More

by samlulaken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan, Josh Palmer
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Feb 21, 2024 -

Allen Chevrolet Cadillac responded

Hi samlulaken, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, John Allen, General Manager

January 30, 2024

Very friendly and was always ready to help you with a smile on his face. Told me everything he could about the vehicle and helped me make a good buy. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
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Jan 31, 2024 -

Allen Chevrolet Cadillac responded

Hi Tim, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your visit. We hope to see you soon. Take care. Sincerely, John Allen, General Manager

January 18, 2024

Very friendly and helpful took time to answer all my questions and answer them as best they could More

by pnation24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
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Jan 19, 2024 -

Allen Chevrolet Cadillac responded

Hi pnation24, We appreciate your 5-star review. We are glad to hear you were satisfied with your buying visit. We hope to see you soon. Have a great day. Sincerely, John Allen, General Manager

January 07, 2024

Hard working, willing to make a deal, understanding, they return phone calls promptly, good service More

by Unklesaltine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 08, 2024 -

Allen Chevrolet Cadillac responded

Hi Unklesaltine, We appreciate your 5-star review. We are delighted to hear our team made your car-buying experience with us. We are looking forward to seeing you soon. Take care. Sincerely, John Allen, General Manager

January 02, 2024

Made the experience run smoothly. Made sure I got the best deals and the service was great! More

by Shaylab
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 03, 2024 -

Allen Chevrolet Cadillac responded

Hi Shaylab, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, John Allen, General Manager

October 18, 2023

The whole experience from Jasen, our salesperson, to Jesse the finance manager, couldn't have been more pleasant, friendly and professional. Would recommend this dealership and it's personnel to anyone. More

by narickcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasen Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
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Oct 18, 2023 -

Allen Chevrolet Cadillac responded

Hi narickcat, Thank you for your 5-star review. We are glad to hear Jasen and Jesse provided you with excellent service throughout your purchase. We are looking forward to working with you in the future. Have a great day. Sincerely, John Allen, General Manager

September 29, 2023

Jasen was very nice and helpful. Process was fast and easy. Glad we came back to Allen Chevrolet. More

by Rp2112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasen Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 02, 2023 -

Allen Chevrolet Cadillac responded

Hi Rp2112, Thank you for your 5-star review. We are glad to hear Jasen made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, John Allen, General Manager

September 22, 2023

Love our new car …Worked with Joe Donovan . He was great answered all our questions and worked with us after hours so we could get our car . Staff was great and greeted us and asked if we neede More

by evans1deb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
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Sep 25, 2023 -

Allen Chevrolet Cadillac responded

Hi evans1deb, Thank you for your 5-star review. We are delighted to hear Joe was excellent throughout your process of purchasing a new car. We hope to see you soon. Take care. Sincerely, John Allen, General Manager

September 14, 2023

The dealership had good inventory for us to review. Joe Donovan did a great job taking care of us and went above and behind in customer service. More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
Print
Sep 15, 2023 -

Allen Chevrolet Cadillac responded

Hi Earl, Thank you for your 5-star review. We are delighted to hear Joe went above and beyond during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, John Allen, General Manager

Sep 15, 2023 -

Earl responded

Thanks.

September 06, 2023

Brian Nelson was very helpful with all facets of our new truck purchase. If we hear of anyone looking for a new vehicle purchase, we would definitely recommend him. We will be using him again when it comes More

by Nemeth.louis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2023 -

Allen Chevrolet Cadillac responded

Hi Nemeth.louis, Thank you for your 5-star review. I'm glad to hear that Brian was helpful with your new truck purchase. We hope to see you again soon and offer the same level of service. Sincerely John Allen, General Manager

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