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Anderson Toyota Lexus
Loves Park, IL
2,200 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve.
Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area.
You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales.
Our entire staff is completely committed to your satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,200 reviews
May 17, 2019
2019 Toyota Tacoma TRD Sport 4X4 Don Smith was very helpful in showing me the differences between the available models of Tacomas. I was comfortable with the model I chose because I w Don Smith was very helpful in showing me the differences between the available models of Tacomas. I was comfortable with the model I chose because I was able to test drive all the models I was interested in. Don listened to what I was looking for and showed me the vehicles that would be most interested in reviewing in order for me to make the best choice. He also worked with me on the trade in which was a bonus. Great experience! More
by CharlesK
May 14, 2019
Sequoia Everyone was so great to work with! Ryan took time to go over the entire car with me while also dealing with my son being there :) devin was so helpfu Everyone was so great to work with! Ryan took time to go over the entire car with me while also dealing with my son being there :) devin was so helpful and put up with my mind changing on the color of the car. Very present experience! More
by AndreaPetry
May 14, 2019
Whole package is excellent. Chris did a great job. Have had great service there in the past. The sales was low-key because I was not in a rush. I feel I got an excellent deal Chris did a great job. Have had great service there in the past. The sales was low-key because I was not in a rush. I feel I got an excellent deal on the best car for me and the training was excellent. More
by Lexus buyer
Employees Worked With
Chris Beto
May 13, 2019
Anderson's save me from walking! I had little time to get another car, due to the fact that mine was on it's last leg, blue smoke was coming out the tail pipe (bad news), Both Chr I had little time to get another car, due to the fact that mine was on it's last leg, blue smoke was coming out the tail pipe (bad news), Both Chris and Ben worked very hard to get me my loan within the budget I required, I still had money left to pay on the current car, but they did it, they worked it out for me! It was fantastic, I went there on a Friday evening and drove away with a car Monday afternoon with the same car payment as the old car, but with a lesser down payment and shorter loan cycle to boot! Now, I have worry free driving ahead of me, thank you both so much! More
by DebR
May 11, 2019
Concise, courteous, and considerate I made this purchase toward the end of everyone's shift, late at night near closing time. I worked with Adrej, and I feel fortunate to have had the op I made this purchase toward the end of everyone's shift, late at night near closing time. I worked with Adrej, and I feel fortunate to have had the opportunity to negotiate with him for my Toyota Prius. Andrej didn't hassle our transaction with cumbersome tactics in order to make a sale. Instead, he listened patiently as I clarified my particular situation before explaining to me my options. Overall, my experience was a genuine pleasure. This was my first experience with a car dealership, and I am profoundly relieved that it was as free of auto purchase clichés as it was. I will certainly do business here again in the near future. That said, I will offer a constructive critique of a few points that could stand to be improved upon: More details could have been provided regarding the features of the vehicle I purchased, and the dealership really should not have let me drive the vehicle off the lot with a tail-light out. None of us noticed it, and I myself did not notice until I stopped for fuel. Furthermore, the car should have had a little more fuel in it. I understand that this vehicle is very fuel efficient, but it was a bit anxiety provoking how low the tank was left. Again, this was an oversight on my own part as well. I will edit this review to let potential buyers know how well-received these things are when I next contact this dealership. I think we could all stand to improve at the things we do for a living, and I sincerely hope my points of criticism aren't a deterrent to any would-be shoppers/buyers at Anderson of Loves Park. I feel confident that the excellent sales team of this dealership will address these and any other issues moving forward. In conclusion, this dealership is a good one, and while they are in business to make profit, they aren't afraid to do a good job helping people while they do so. EDIT #1 (May 12th 2019): Andrej called promptly to remedy any issues I may have had. He apologized for the errors with the tail light and fuel levels of my purchase, and offered recompense for both. I also spoke with his supervisor, Devin. I'll be heading into the dealership with the car in a about a business week, and I will update this review once more at that time to describe my experience then. More
by The_Graey_One
May 11, 2019
Great car, great price, great salesman. I drove 175 miles to purchase this car. Worth every mile. Keith made the process super easy. Love the vehicle. The price was right as well. I drove 175 miles to purchase this car. Worth every mile. Keith made the process super easy. Love the vehicle. The price was right as well. More
by Ialkamalady
Employees Worked With
Keith Kruchten, Jeremiah Bennett
May 11, 2019
Fantastic This is the sixth time I have bought a car from Anderson Toyota over the course of 16 years. They have always treated me with kindness and respect. Ev This is the sixth time I have bought a car from Anderson Toyota over the course of 16 years. They have always treated me with kindness and respect. Everyone I have ever encountered has been great from sales to the service department. More
by Monca72
Employees Worked With
Grant, Dusty Oleson, Greg Langley, Tony Signorella, Jim Kelly
May 10, 2019
Awesome service Really worked hard to get us in a vehicle with our hardship in finance. Great customer service and patient with my husband and I. Recommend this place Really worked hard to get us in a vehicle with our hardship in finance. Great customer service and patient with my husband and I. Recommend this place highly! More
by Very grateful one
Employees Worked With
Chris Beto, Tony Signorella
May 05, 2019
Pleasant Place To Be We called from Wisconsin, got every last bit of information, drove down very late in the evening and met Nick and a few others working there. We enjoy We called from Wisconsin, got every last bit of information, drove down very late in the evening and met Nick and a few others working there. We enjoyed our time there and everyone was very fun to be around. They made our experience worth the trip. We will be back. More
by Bill Kennedy
Employees Worked With
Tony Signorella, Nick Huftalin
May 02, 2019
excellent and quick The service dept here is phenomenal. Always, prompt, efficient, clean and professional And it doesn't seem like the dept ever turns over in personnel The service dept here is phenomenal. Always, prompt, efficient, clean and professional And it doesn't seem like the dept ever turns over in personnel. The same guys have been there forever. Shout out to GREG!! So friendly and nice! More
by sheri1006
Employees Worked With
Ryan Corey, Tony DiNunzio, Greg Langley
