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Anderson Toyota Lexus

Loves Park, IL

4.9
2,200 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve. Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area. You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales. Our entire staff is completely committed to your satisfaction.
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4100 N Perryville Rd

Loves Park, IL

61111

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Showing 2,200 reviews

May 27, 2017

First time using Anderson Lexus' service dept Super easy to schedule and even simpler when you show up for service with Service Managers like Jeff Ahlquist to lend you a hand. He walked me throug More

by Josh-IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017

Early-morning service Everyone was very friendly and helpful, even at 7 AM in the morning. The service took just a little longer than expected but they offered me a loaner More

by mdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017

First class service dept. Always easy and efficient when bring the car in for service. I don't know how they could make things any simpler. Everyone is very helpful and frien More

by 1stlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017

My first....but not my last Lexus! I really appreciate the consideration and patience I received from Keith and Chris. Keith was great at showing me all the wonderful things my new SUV More

by Welsch,Dee99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bleed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Beto, Keith Kruchten
May 18, 2017

Great Experience! First time working with Anderson Toyota and Lexus of Rockford and it was a great experience. Found a vehicle we are really happy with - thanks Dusty More

by Paul and Shauna Arco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sartino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusty Oleson
May 13, 2017

Patience was excellent I knew Neusch when he was the Mercedes manager at Mercedes Benz. Found out he left and thought it was was a great opportunity for me to buy a Jeep Che More

by gbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bleed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Neuschwander
May 13, 2017

The Lexus of Rockford experience Michael Miethke, Erin Heeb, and sales manager Chris Beto ensured my car buying experience was smooth, no pressure, informative, and extremely personab More

by Josh-IS250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Heeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Beto, Michael Miethke, Eric Hoffman
May 13, 2017

105,000 interval Went in to get the 105,000 interval on my car. Brad the service writer was very kind and helpful. Got in and out quick. More

by Jsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 12, 2017

Bad language I was working with another salesperson, but Jeff was unforgettable. He very loudly called a customer of his for 6 years and started yelling and sweari More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Jeff Spiess
May 12, 2017 -

Anderson Toyota Lexus responded

We are so sorry! Please accept our sincerest apologies. The general manager has been made aware of what happened and will be speaking with Jeff. We hope that the rest of your experience at the dealership was positive. If there's anything we can help with, please feel free to reach out to Randy at 815-397-8995.

May 12, 2017

Great Experiance Worked with Jim Wang for a purchase of a new car. Jim was very knowledgeable and had a great attitude. He showed my wife and I several different optio More

by jtull1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wang
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