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Anderson Toyota Lexus

Loves Park, IL

4.9
2,194 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve. Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area. You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales. Our entire staff is completely committed to your satisfaction.
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4100 N Perryville Rd

Loves Park, IL

61111

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Showing 2,194 reviews

May 13, 2017

105,000 interval Went in to get the 105,000 interval on my car. Brad the service writer was very kind and helpful. Got in and out quick. More

by Jsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 13, 2017

Patience was excellent I knew Neusch when he was the Mercedes manager at Mercedes Benz. Found out he left and thought it was was a great opportunity for me to buy a Jeep Che More

by gbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bleed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Neuschwander
May 12, 2017

Bad language I was working with another salesperson, but Jeff was unforgettable. He very loudly called a customer of his for 6 years and started yelling and sweari More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Jeff Spiess
May 12, 2017 -

Anderson Toyota Lexus responded

We are so sorry! Please accept our sincerest apologies. The general manager has been made aware of what happened and will be speaking with Jeff. We hope that the rest of your experience at the dealership was positive. If there's anything we can help with, please feel free to reach out to Randy at 815-397-8995.

May 12, 2017

Great Experiance Worked with Jim Wang for a purchase of a new car. Jim was very knowledgeable and had a great attitude. He showed my wife and I several different optio More

by jtull1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wang
May 12, 2017

Very accommodating service! I needed service on one of my cars but was extremely short on time. Brad helped me out to get me in last minute because I found some extra time in my More

by Lisa D. Kehoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 11, 2017

Excellent service Friendly people! Service was done right and and the waiting area was comfortable. Would definitely recommend service at this dealership. Clean place. More

by Tom0763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 11, 2017

great service Brad kahle was a wonderful customer service employee to deal with. He listened to a problem and went to the extent of asking service to look at it. He More

by Lisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 10, 2017

A wonderful experience to start my day A great experience everyone so helpful and polite they meet all my needs for my vehicle. It's always been a wonderful experience when I go into Toyot More

by Hoover 1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 09, 2017

Brad was great! Brad was helpful, polite and had the service done in an impeccable manner. It didn't take too long, but the job was well done. More

by diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Kahle
May 09, 2017

Amazing! Jim Wang was the most wonderful sales person to work with! He was very patient and understanding with me and my family to find the right vehicle to fi More

by Tracij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Bleed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Wang
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