Anderson Toyota Lexus

Exceptional customer service Nick was very helpful from scheduling my service appointment to our farewell. What else is there to say - I'm very pleased with Nick's and the Techni Nick was very helpful from scheduling my service appointment to our farewell. What else is there to say - I'm very pleased with Nick's and the Technicians work. More

Unparalled experience. In shopping for a new car, I called or visited three Lexus dealerships in the area. I found in my conversation with Andersen Lexus, a person on the ot In shopping for a new car, I called or visited three Lexus dealerships in the area. I found in my conversation with Andersen Lexus, a person on the other end of the phone who genuinely went out of his way to answer all my questions. I decided to visit Andersen yesterday November 28th and continue the dialogue I had previously had with the General Sales Manger Matt Jensen. To my surprise, he had all the vehicles we had previously discussed waiting for my wife and I to view and test drive. Assisting us with our choices was Chris Beto, who in addition to running in and out of the rain moving vehicles, explained everything we asked in detail about the vehicles we were interested in. During this better than three hour visit, we never felt pressure to make a decision. We are very pleased with our choice, and even more pleased with the level of professionalism exhibited by Matt and Chris. We are due for another vehicle in February, and for sure it will be with Andersen. Our Best Kevin and Bernie More

Excellent service as usual. My air bag warning light was on so I brought my 2013 Venza in to Anderson Toyota. My service advisor was Tony DiNunzio and he explained that they woul My air bag warning light was on so I brought my 2013 Venza in to Anderson Toyota. My service advisor was Tony DiNunzio and he explained that they would need to order the part. As soon as the part came in Tony called me and I made a service appointment. As usual my experience at Anderson was excellent. All of their service employees are polite and respectful. The waiting area is very comfortable and before I knew it my car was ready. I always take my car into the Anderson service department and I am very pleased with the service I get. More

Exceptional experience with purchase of a mew Lexus GX 460 I had a very comfortable experience with the purchase of my new Lexus GX 460. Matt Jensen is very professional and walked me through my options. Chr I had a very comfortable experience with the purchase of my new Lexus GX 460. Matt Jensen is very professional and walked me through my options. Chris Beto assisted with the road test and patiently explained the car's features in multiple occasions. Ben Bleed made the paperwork of financing painless and quick. I highly recommend this dealership for your vehicle service and new purchase. More

Purchased a new Toyota Tundra We never thought when we stopped in at Anderson Toyota we be coming home with a new 2017 Tundra truck. The whole process was quick and painless. Our s We never thought when we stopped in at Anderson Toyota we be coming home with a new 2017 Tundra truck. The whole process was quick and painless. Our sales consultant Chris Beto was perfect. He took excellent care of my family. The kids played in the kids toy room which was perfect for us to go out and look around. I know everyone is suppose to treat the customers nice but they really go out of there way to make sure you are taken care of. Very satisfied customer More

Why Bother Going Anywere Else! I would just like to take the time and Thank Matt Jensen and his Crew for such a wonderful experience! Ben in Finance had me in and out quickly and p I would just like to take the time and Thank Matt Jensen and his Crew for such a wonderful experience! Ben in Finance had me in and out quickly and professionally, And could not have been Nicer. And Steve Anderson for taking all the time I needed to understand the entire workings of my new Lexus. He was very informative helped me every step of the way, and also getting me set up with Service Dept! And I would also like to thank Randy Alex, He stopped by and made sure my Deal ran Flawlessly! A true Professional! That's why Lexus Of Rockford is my Choice!! More

Another Great Experience with Keith Kruchten and Ben Bleed I've been dealing with Anderson Toyota and Lexus for many years. I've had the recent pleasure of meeting and working with Keith Kruchten on the purch I've been dealing with Anderson Toyota and Lexus for many years. I've had the recent pleasure of meeting and working with Keith Kruchten on the purchase of our new Lexus NX back in May of this year. For that purchase Keith went above and beyond what I was expecting from our salesman and Ben Bleed was outstanding as well on the finance side. Recently, we started looking for a used Corolla or Camry for our daughter and I reached out to Keith to see if he had any ideas at your dealership. He was kind enough to show us several options, but then alerted us to a 1-owner Camry you had just recently taken in on trade. We looked at it and loved the car. For this purchase Keith and Ben again went beyond expectations to secure the finance rate and terms that would make this an affordable purchase for our daughter. So, 6 months, 2 vehicles, and I'm sure there will be more to come. Hat's off to Keith and Ben for an outstanding job, both times !!! More

Fantastic experience. Chris Beto and Eloy Sosa both helped my husband and I find the perfect car, at a perfect comfortable price. They didn't stop until we found exactly wh Chris Beto and Eloy Sosa both helped my husband and I find the perfect car, at a perfect comfortable price. They didn't stop until we found exactly what we wanted! We can't thank you guys enough for a positive experience. We are inlove with the new Black Highlander!! More

Consistently the best! We have purchased cars from Anderson for many years. Over the years Devin has become our "go to" guy, and frankly, we wouldn't want it any other way. We have purchased cars from Anderson for many years. Over the years Devin has become our "go to" guy, and frankly, we wouldn't want it any other way. The entire team, and Devin in particular, has been nothing but professional. I don't actually like the process of buying a new car so am not interested in playing games. Devin makes the process easy and fun. I have absolute trust that I am being treated fairly and honestly every single time. Kudos to Anderson for creating a great organization and culture. It is second to none! More

Tire and underneath carriage repair Tony DiNunzio took excellent care of my daughter's car. She is away at school and was concerned about a noise she heard and the low air tire light. w Tony DiNunzio took excellent care of my daughter's car. She is away at school and was concerned about a noise she heard and the low air tire light. was on.I went and got her car and Tony squeezed me in during a busy service day and took care of the problems right away. He is a true professional and has excellent customer service. I would highly recommend Anderson Toyota for all your service needs. Please ask for Tony. More