Back

Anderson Toyota Lexus

Loves Park, IL

4.9
2,111 Reviews
Anderson Toyota and Lexus of Rockford are part of the Anderson Automotive Group which has been serving the Rockford IL area for over 50 years. Our goal is to do everything possible to provide our customers with the best products and services at all times, while treating every client with the respect they deserve. Our dealership is located on the corner of Riverside and Perryville in Loves Park IL, conveniently near I-90. We provide our customers with state-of-the-art diagnostic equipment in both our Lexus and Toyota service departments, free WiFi, a children's area, and the best new and used car selection in the area. You'll also find amenities such as a one of a kind dog park (we're pet friendly!), and an outdoor fountain and lounge area. The majority of our employees have been with the dealership for many years, giving you the same familiar friendly faces to come back to for service and sales. Our entire staff is completely committed to your satisfaction.
Contact Dealership

4100 N Perryville Rd

Loves Park, IL

61111

Directions

By Type

Showing 2,111 reviews

January 21, 2015

purchased a used Jeep (which was pre owned by an emplyee) Hello, Purchased a Jeep working with Ben Bleed and Matt Jensen. The Computer system is apparently not working properly remote start does not work, d More

by jeep
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 13, 2015 -

Anderson Toyota Lexus responded

We apologize for your negative experience. At Anderson Toyota and Lexus of Rockford, we are committed to fair, honest car buying and servicing experiences. Thank you for taking the time to write the review. Despite our Dealership’s investment in the most advanced automotive diagnostic equipment available, we were not able to determine the cause of your car’s mechanical failures as it had not been serviced at our dealership since you purchased it. At the time of purchase, there were no mechanical failures with the vehicle. 

We have been in business for 45 years and have always put the interest of our customers ahead of our own when possible.

 We empathize with your situation, and hope that you are able to find resolution for your repairs with the dealership you have been working with. If I can personally assist at all in the matter by providing documentation of our findings upon examination of your car, please contact me directly.

January 17, 2015

Second Purchase I had a Rav4 was shopping - viewing Anderson used cars. Stopped to talk and arrange a test drive on a later date. Danny Miethke came out in the terrib More

by Shar01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 17, 2015

Jacob has been servicing all 4 of our Family Toyotas As we moved from the east coast, we tried few dealerships in the area, IL and WI. The most important thing for me was to build trust, I first met Jac More

by dk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 11, 2015

Funny thing happened on my way to Menards First of all, let me say what a pleasure it was dealing with Chris and John yesterday. Going to Menards to get some home stuff, passed by the Anderson More

by Dennis Meade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Beto, John Wegner
January 05, 2015

Unexpected Experience!!!! My husband and I have been searching for a truck for the past year. We decided to go with Toyota, but heard really bad review from friends about thei More

by Sitthivanh Tilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wegner
January 04, 2015

Great purchasing experience. Our salesman (Dylan DeVires) had been in sales only a month when we made our purchase. We asked him a simple question "Why should we buy from you inst More

by phedlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Clapper, Tony DiNunzio
January 03, 2015

Buying Used Envoy Great experience. Jeff was very helpful and patient, as I was having a VERY BAD DAY with other dealerships. Got a great deal on a good vehicle. Thank More

by Xnightmare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Winters
December 31, 2014

Treated like Royalty We just leased an RX 350 from Lexus of Rockford. The customer service here is absolutely incredible. My husband and I were treated with kindness and More

by LuckyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Blake (Manager at Anderson Dodge Dealership), Chris Beto, Dave Pearson
December 30, 2014

Third time was a charm My husband and I just purchased our third Lexus from Lexus of Rockford. Just like our past two buying experiences, this third one was exceptional. C More

by happytodrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh (who was filling in for John and I'm sorry, I don't remember his last name!), Chris Beto
December 14, 2014

Great experience My experiences with Toyota have always been great. I previously had a Toyota Corolla and was in for oil change, when al smith came up and was talking More

by Miss83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith
...
197
...