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Annapolis Hyundai
Edgewater, MD
3,027 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,027 reviews
December 12, 2018
Caring service Though I had scheduled an appointment, my day had a cancellation so the service department accomadated me by taking my car earlier. The desk staff lis Though I had scheduled an appointment, my day had a cancellation so the service department accomadated me by taking my car earlier. The desk staff listens to concerns and answers questions. They also recommended a service I hadn’t expected, but their explanation made sense to me so I said yes. It’s nice to know that the service department cares about my car and me! More
by ELAINEG
Verified CustomerEmployees Worked With
Jacob Swaim
December 12, 2018
Great Experience with a scheduled oil change The customer service staff were very friendly and very helpful. Jacob gave me a price for the oil change and it ended up being cheaper. The customer service staff were very friendly and very helpful. Jacob gave me a price for the oil change and it ended up being cheaper. More
by DEEM
Employees Worked With
Jacob Swaim
December 12, 2018
Kind and courteous Hard to get through to the service department on the phone, but very friendly and helpful. Will definitely go back for future services. Thank you. Hard to get through to the service department on the phone, but very friendly and helpful. Will definitely go back for future services. Thank you. More
by dreamz11982
Employees Worked With
Jacob Swaim
December 12, 2018
Great experience I walked in intending to just test drive and walked out with a car, feeling like I got a great deal! Shawn was fantastic and knowledgeable. Jacob I walked in intending to just test drive and walked out with a car, feeling like I got a great deal! Shawn was fantastic and knowledgeable. Jacob is fantastic in service. Always remembers me by name. I will definitely continue to use the service department. More
by AMHUGHES77
December 11, 2018
Comfortable Experience I will buy from Charles again! Charles was very patient, diligent, and honest. He made my car buying experience comfortable. He also made me feel like I will buy from Charles again! Charles was very patient, diligent, and honest. He made my car buying experience comfortable. He also made me feel like his top priority. Charles you are the best! More
by glyautey
Employees Worked With
December 11, 2018
Reliable trustworthy service I dropped my car off on Friday for brakes and a oil change. Everything done in a timely manner. They even kept the car safe for the weekend since i wa I dropped my car off on Friday for brakes and a oil change. Everything done in a timely manner. They even kept the car safe for the weekend since i was out of town . They are always able to accomadate my needs. Santa fe is back on the road with 230,000 miles and running great thanks to Hyqndai if Annapolis! More
by mikeblanche
Employees Worked With
Jacob Swaim
December 11, 2018
Great Experience This was one of the best car buying experiences I've had. There was no pressure or games, their pricing was fair. I brought up a few legitimate concer This was one of the best car buying experiences I've had. There was no pressure or games, their pricing was fair. I brought up a few legitimate concerns I had with the vehicle and they worked with me within reason. Shawn was my sales rep and he had everything ready for me when I showed up, along with vehicle reports, car fax reports, etc. I had a pre-approved loan thru one bank going in and they were able to lock in a better rate (almost 1% better) thru another bank when they checked with their lenders. Both Shawn and the sales manger David were great thru the whole process. Overall a great experience. More
by esg970
December 09, 2018
Great Service The service was excellant as always. Jacob Swaim is always professional, courteous and has outstanding customer service. The shuttle service was also The service was excellant as always. Jacob Swaim is always professional, courteous and has outstanding customer service. The shuttle service was also very accommodating, thanks driver Brian. More
by STM780
Employees Worked With
Brian shuttle driver, Jacob Swaim
December 09, 2018
Preventive Maintenance Jacob is always excellent to work with to get my work schedule. I asked them take a look at a few additional small problems and he was able to take ca Jacob is always excellent to work with to get my work schedule. I asked them take a look at a few additional small problems and he was able to take care of those as well. More
by DEPRESSLEY
Employees Worked With
Jacob Swaim
December 08, 2018
Salesmen are great, receptionist not to much My salesman, Adam Knotts, was excellent in getting me an awesome car for a great deal! Adam was very attentive to my needs and was always willing to h My salesman, Adam Knotts, was excellent in getting me an awesome car for a great deal! Adam was very attentive to my needs and was always willing to help. My only complaint would be the efficiency of the receptionist who kept me on hold for over 20 minutes just to be sent to a voicemail. Other than that I was very happy with my purchase at Hyundai of Annapolis More
by KAYLAALESHIRE
Employees Worked With
Adam Knotts
