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Annapolis Hyundai
Edgewater, MD
3,030 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,030 reviews
April 18, 2018
Amazing service all around! I bought my new car from Hyundai of Annapolis mainly because of Trey. He was professional and personable. He made me feel very comfortable and was pa I bought my new car from Hyundai of Annapolis mainly because of Trey. He was professional and personable. He made me feel very comfortable and was patient with me. This was my first experience buying a car, and it was a great experience from beginning to end! Anyone that comes to Hyundai of Annapolis, find Trey Wilson! He shared my excitement in buying my first car and made the entire process quick, easy, and fun! More
by Megan Seeman
Employees Worked With
Trey Wilson
April 13, 2018
Very plesant Very pleased with everything. Love my car. Would definitely use again. Shawn was very willing to help me be able to work out the payment i needed. Very pleased with everything. Love my car. Would definitely use again. Shawn was very willing to help me be able to work out the payment i needed. More
by DaLLas77
Employees Worked With
April 09, 2018
Stay away. I made a terrible decision purchasing my vehicle from Annapolis Hyundai, this was the worst car buying experience and I have purchased many cars in th I made a terrible decision purchasing my vehicle from Annapolis Hyundai, this was the worst car buying experience and I have purchased many cars in the past. The vehicle I purchased was very dirty, there was tabacoo in the glove compartment, glove box, trash under the seats, and roaches stuck in back windshield. And there was a nasty odor coming from the vents. I notified this to the salesman and sales manager, and was told they will do a full detail. I left the vehicle the entire day and was received with the roaches. I then left the vehicle for an additional three days and had to wait nearly an hour to get the vehicle. I left the dealership with frustration as the salesman was ignoring my calls and didn't deliver on his promises. The vehicle still has a bad odder coming from the vents and I need to get the vehicle to a professional detailed, which is not cheap, I also have to take the vehicle to certified mechanic to figure out where the odder is coming from. Not only was this a bad experience but it has pushed me away from purchasing a Hyundai in the future. And I will definitely be sharing my experience with family and friends. I have sent an email regards my experience with the GM and told I was going to get a call back, but never heard from him. More
by sam123
Employees Worked With
Micheal
March 26, 2018
The best dealership I have purchas about eight cars and by far the best experience I've ever had. Thank you so much and i will tell all my family and friends I have purchas about eight cars and by far the best experience I've ever had. Thank you so much and i will tell all my family and friends More
by jerold Higgs
March 25, 2018
Gen coupe!! Update 4/14/18: So with the part needing to be fixed, it was fixed but was like pulling teeth. The used car manager wanted nothing to do with it at a Update 4/14/18: So with the part needing to be fixed, it was fixed but was like pulling teeth. The used car manager wanted nothing to do with it at all even after nothing that there was a non-disclosed issue with the front fender and wheel guard. I called and called, even drove up to the dealer. David, the used car manager, brought out a tech to put a push screw in the wheel guard even though I told him that wouldn't work and I showed him the crack that I found and that the gauard had broken where the main screw was and the wind just pushed it back and again the loud noise. So needless to say it happened again. So this time when I went to the dealer David just handed me off to service, as if saying "see what you can do for him...not my problem". Jacob in service was truly helpful even got the part ordered for me and scheduled service for me. So after a week went by and I heard nothing about anynthing I called Jacob and he informed me he mentioned to David to contact me because David told him they weren't paying for the part. So now I'm annoyed and pissed. I drive up to the dealer halfway into hukk mode and Jacob can see it in my eyes. Fortunately no one from used cars was there especially not David ( fortunately for them)..I was a split second from giving them the keys and walking out with a stop payment call to my bank. I spoke with the new GM and he helped me get this issue taken care of at no cost to me. Jacob and the new GM, rock!! Initial review: Dealership was super cool. The sales team was awesome, really friendly and patient. The price of the vehicle was pretty good, another couple grand off and greatness would gave been achieved. Fyi, be sure to slowly inspect your car if you by used. I found a problem with a non essential plastic part, behind my front fender that was not easily seen. Hopefully they can get this fixed for me. All in all pretty smooth experience at this dealership. More
by Tefrazdc
Employees Worked With
Other Employees :
David Holcomb, Eric Cosme, new GM (Mike??), Greg Scairato
March 22, 2018
My happy Hyundai I was so impressed with the dealership. Everyone was so helpful and friendly. My salesman, Adam Knott was terrific. Of course, I got a good deal, but I was so impressed with the dealership. Everyone was so helpful and friendly. My salesman, Adam Knott was terrific. Of course, I got a good deal, but Adam went out ot his way to work with me. He even called my insurance company and set me up. He walked through driving the car and I am very pleased. More
by happy one
Employees Worked With
Adam Knott ( he is new.)
March 06, 2018
Great Experience This was an especially good experience for me. I knew the car I wanted and found it at Annapolis Hyundai. Everyone I encountered went out of their way This was an especially good experience for me. I knew the car I wanted and found it at Annapolis Hyundai. Everyone I encountered went out of their way to make this as easy and fast as possible. this was the most pleasant car buying experience I have ever had. More
by Lady1898
Employees Worked With
Adam Knotts also 5 stars, Greg Scairato, Marc Bortnick
March 01, 2018
Great experience! Todd Schulze and the team were fabulous. I had had a really bad experience with a previous dealer -- bait and switch tactics, not listening to my need Todd Schulze and the team were fabulous. I had had a really bad experience with a previous dealer -- bait and switch tactics, not listening to my needs -- and I never had to worry about that for a second with Todd and the team. Pricing was very transparent. In fact, I went in there thinking I could only afford and used car and they worked with me to help me get a 2018 elantra that was still in my budget. And they were never pushy, just open about my options and ready to answer all my questions. More
by ehounsell
Employees Worked With
Todd Schulze -- five stars!, Greg Scairato, Marc Bortnick
February 27, 2018
Great experience Great dealership with great customer service. They were honest and upfront about pricing and were very easy to work with. Very friendly staff, clean b Great dealership with great customer service. They were honest and upfront about pricing and were very easy to work with. Very friendly staff, clean building. More
by Bryan7100
Employees Worked With
Todd Schulze
February 27, 2018
In and out for a used car purchase in 2.5 hours I had already done my research and test drove the make and model I wanted at another dealer. I found the exact model with the trim and colors I wante I had already done my research and test drove the make and model I wanted at another dealer. I found the exact model with the trim and colors I wanted at Annapolis Hyundai. I advised them ahead of time that I would most likely be purchasing the vehicle. I made an appointment and when I showed up, they already had the vehicle ready for me to inspect and test drive. After that I completed paperwork, signed and was out the door in a total of 2.5 hours. Quickest, most pleasant car buying experience I've ever had and I've purchased quite a few vehicles over the years. More
by Genesis Girl
Employees Worked With
Todd Schulze
