Annapolis Hyundai

Service desk staff was nice but service manager went above and beyond. Part was on back order. above and beyond. Part was on back order. More

Prompt ready for my appointment and got me out on the time. Car washed and interior cleaned. Coming back. time. Car washed and interior cleaned. Coming back. More

In the past, I have had nothing but good experiences, but sadly no longer. I have been waiting for a part since Dec/Jan. When I called today in April, I was told it had been in for 59 days, yet I was not n sadly no longer. I have been waiting for a part since Dec/Jan. When I called today in April, I was told it had been in for 59 days, yet I was not notified. The Parts Dept and the Service Dept. blamed each other. Then, I find I can only get an appointment in mid- June for service. While I appreciate they be under staffed, there has been no explanation or apology. And no attempt to rectify a problem that is not mine nor help in getting my car repaired. When asked to speak with the Service Manger I was left on a dead line. I am so very disappointed in the downturn of good service since Jacob's departure. More

In four decades of buying cars this experience was the most positive ever: the entire process was efficient and straightforward. Shawn was super attentive and the atmosphere at the dealership was welcomin most positive ever: the entire process was efficient and straightforward. Shawn was super attentive and the atmosphere at the dealership was welcoming and friendly. I can nitpick with the best of them but I have nothing but compliments for this team. More

Prompt and thoughtful service. I didn’t have to call back to check on anything they contacted me much sooner than I expected. I didn’t have to call back to check on anything they contacted me much sooner than I expected. More

Deal went very well with Charles. Possibly best out come I’ve had, purchasing a car. And I’ve bought many cars in my life! Very steamline. Felt I got a very good deal on my trade. Wou Possibly best out come I’ve had, purchasing a car. And I’ve bought many cars in my life! Very steamline. Felt I got a very good deal on my trade. Would shop again with your company! More

Our Salesman,Mo, was great. Would use him again. He stayed in contact with us without feeling pressured. Would use him again. He stayed in contact with us without feeling pressured. More

I visited this dealership after driving through my neighborhood dealership. As soon as I started to look at the vehicle, Nick responded out immediately and was eager to show me the vehicle. The weathe neighborhood dealership. As soon as I started to look at the vehicle, Nick responded out immediately and was eager to show me the vehicle. The weather wasn’t the best, but he was patient with me. The employees of this dealership made me feel as comfortable as I could be. I will be referring everyone I know to this dealership. More

After trading-in my Ioniq, I still go to Annapolis Hyundai for service on my 2015 Prius. I've worked with Jacob in the past, yet the new team is just as good. Yes, I had to wait a month for service (p Hyundai for service on my 2015 Prius. I've worked with Jacob in the past, yet the new team is just as good. Yes, I had to wait a month for service (post-pandemic), and it was worth it. The new service manager (Karen?) was very helpful and accommodating. Really stellar. She seemed to intuit my priorities and didn't try to oversell me, which was helpful, as my wallet was thin. They have one or more former Toyota techs, so I'm completely comfortable bringing my car here. Got my regular synth oil change and four new tires installed and I feel totally safe in my car again. 5 stars, highly recommended. More

Friendly, informative and patient sales team made an emergent unexpected car purchase a pleasant transaction. The sales team was responsive to my questions and concerns, which at the end of the day re emergent unexpected car purchase a pleasant transaction. The sales team was responsive to my questions and concerns, which at the end of the day resulted in a good value. More