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Annapolis Hyundai
Edgewater, MD
3,038 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,038 reviews
September 11, 2017
Not just a car but an investment Hyundai Annapolis was a great experience. I was given full attention, time, instructions etc... Shawn Lagundo was very professional and he took the t Hyundai Annapolis was a great experience. I was given full attention, time, instructions etc... Shawn Lagundo was very professional and he took the time to listen to what I needed in a car. More
by commit2befit4life
Verified CustomerEmployees Worked With
September 03, 2017
Less than comforting experience with salesman We were initially interested in a used Tucson. I test drove a vehicle that seemed to meet our needs. When we sat down to talk about price, we were tol We were initially interested in a used Tucson. I test drove a vehicle that seemed to meet our needs. When we sat down to talk about price, we were told $22400. My husband mentioned seeing similar vehicles on the Internet offered at less than $20000, but the salesman offered lengthy explanation on how those cars may not have been the same as the one on their lot. Something else came up to rule out that car, so we ended up lookong at and buying a new Tucson. The next day, my husband found that same used vehicle advertised by the same dealer at a price well under $20000. The only explanation the salesman had was that the price on the Internet might not reflect that the car had been certified, but, when we looked again, that was the first thing the listing stated. Illegal? Perhaps. Unethical? Definitely. And not a good way to build trust in a new customer. More
by herendeen21666
Employees Worked With
Other Employees :
We are not really sure who else we talked to-it seemed the dealership was in disarray due to the recent termination of several employees.
August 30, 2017
Fast and to the point Paul was absolutely amazing and made my first car buying experience great! I was in need of a new car since I had nothing but problems with my other c Paul was absolutely amazing and made my first car buying experience great! I was in need of a new car since I had nothing but problems with my other car. I came in with my parents before work to look around but ended up buying a brand new 2017 Hyundai Elantra that same day. The car is beautiful and has all of the features that I wanted. The price was also perfect. Paul worked with my family and I to make sure I bought the car that was safe and also what I wanted. If anyone needs to buy a car, go see Paul! Thank you so much! Diana Rapine More
by 0ceancity
Employees Worked With
Paul Brookman
August 24, 2017
Car buying Shawn Lagundo was very friendly and patient in our buying a car. We Came in looking for one type of car and with his help found the car I love. Shawn Lagundo was very friendly and patient in our buying a car. We Came in looking for one type of car and with his help found the car I love. More
by Nancy
August 18, 2017
Good end of year model deal Good pricing for year-end model; straight forward presentation of deal; pleasant sales person, kudos to the detailer in preparing the car for sale; p Good pricing for year-end model; straight forward presentation of deal; pleasant sales person, kudos to the detailer in preparing the car for sale; professional presentation of add-on opportunities and extremely proficient in the handling of the financing paperwork. More
by donnastoll
August 11, 2017
New care purchase Shawn was great to work with and spent a lot of time reviewing the vehicle and options with me and my son. He was easy to work with and very helpful w Shawn was great to work with and spent a lot of time reviewing the vehicle and options with me and my son. He was easy to work with and very helpful with the whole process without any pressure. More
by jrue
Employees Worked With
August 10, 2017
To the point and respectful After a horrible experience with a nother dealership greg was great from start to end. He was straight to the point and had an awesome attitude. After a horrible experience with a nother dealership greg was great from start to end. He was straight to the point and had an awesome attitude. More
by dontgotoantwerpen
Employees Worked With
Greg Scairato
August 09, 2017
Michelle's Car This portion of the review is the worse part of the entire purchasing experience. I enjoyed meeting the staff at the dealership. I will be taking my This portion of the review is the worse part of the entire purchasing experience. I enjoyed meeting the staff at the dealership. I will be taking my car for service there. More
by alive_6
August 09, 2017
Happy customer! Every member of the staff at the Annapolis Hyundai dealership was awesome to work with. This is especially true for Shawn Lagundo, who one of the most Every member of the staff at the Annapolis Hyundai dealership was awesome to work with. This is especially true for Shawn Lagundo, who one of the most pleasant, helpful, and professional men I have ever had the pleasure of talking to. This was my first vehicle purchase and he made everything so easy - and he made sure I understood and was happy with every aspect of the purchase. I will certainly recommend him and this dealership to anyone who is looking for a new vehicle. More
by skdonahue
August 08, 2017
ALMOST NEVER TALK TO A PERSON Every time I try to call for service, I get voicemail instructing me to request a call back or make my appointment online. I usually want to discuss Every time I try to call for service, I get voicemail instructing me to request a call back or make my appointment online. I usually want to discuss my service issue with someone, but that is almost never possible. I recently left a call back message AND an email request for a callback and NEVER HEARD A WORD...NOTHING. Although I bring my Hyundai Sonata to them regularly for service, I do not feel that they really want my business. If they did, they would have a HUMAN answer the phone and they would return my calls. More
by Brad
Employees Worked With
Voicemail, computer
