Annapolis Subaru

Purchase new car I could not ask for more in a salesperson than Ottie Jones and the service he showed me in deciding which model to purchase. He patiently went over t I could not ask for more in a salesperson than Ottie Jones and the service he showed me in deciding which model to purchase. He patiently went over the features and felt no question I asked was unimportant. More

Informative Ottis was polite and informative. He new the Subaru product line and was able to answer questions about competitive vehicles. He never pushed, gave Ottis was polite and informative. He new the Subaru product line and was able to answer questions about competitive vehicles. He never pushed, gave us room to think, but was right there ready to answer the next question or pull another car out for test drive. More

Excellent service I was respected and comfortable each step of the way. I would refer my friends there. Thanks for making the experience so nice. Very happy with my ca I was respected and comfortable each step of the way. I would refer my friends there. Thanks for making the experience so nice. Very happy with my car. More

A pleasant experience I’ve been a Subaru owner for over ten years. Ed sold us our Forester and Impreza back then. After putting over 126,000 miles on my Forester, it was ti I’ve been a Subaru owner for over ten years. Ed sold us our Forester and Impreza back then. After putting over 126,000 miles on my Forester, it was time for an upgrade. Ed made it easy. I just placed a call, told him what I wanted. This time it was a Legacy. He found the right car with everything we wanted. He also made the paperwork painless. We plan on getting a another Subaru by the end of this year. I will be calling Ed. More

Excellent Service All Around Sales and finance staff at Subaru Annapolis were awesome to work with. Ottie and Joe were great, knowledgeable, accommodating, and really made sure t Sales and finance staff at Subaru Annapolis were awesome to work with. Ottie and Joe were great, knowledgeable, accommodating, and really made sure the customers were taken care of. Made it a great and easy experience. More

New car purchase I purchased a new Subaru Impreza because my 2007 Impreza Outback was crushed by a tree. All of the people I delt with showed compassion and patience I purchased a new Subaru Impreza because my 2007 Impreza Outback was crushed by a tree. All of the people I delt with showed compassion and patience with my situaltion and helped me choose and complete the purchase of a new car that I will enjoy drivng. Jason Janz in service and Ed Rucker are the best!! More

Professional staff made for a pleasant sales experience Salesman Brandon Whytsell was knowledgeable, helpful, and accomodating - he stayed past closing time to patiently explain the features and controls in Salesman Brandon Whytsell was knowledgeable, helpful, and accomodating - he stayed past closing time to patiently explain the features and controls in my new Forester. He also suggested a good test drive route combining highway with in-town streets. Brandon was able to explain the various options available. Finance manager Joe Tyler was thorough in explaining options and walking through the inevitable pile of papers to sign. The dealership stocks an excellent variety of cars. Overall, a pleasant sales experience - no games, no pressure to buy unwanted add-ons. More

How Automobile purchasing should be! We purchased two Outback 2018 Tourings after having owned a 2013 Legacy for the last 5 years. We returned to Annapolis Subaru for three reasons: * We purchased two Outback 2018 Tourings after having owned a 2013 Legacy for the last 5 years. We returned to Annapolis Subaru for three reasons: * Excellent service provided by Sales * The Service department was proactive and provided predictive maintenance suggestions * Solid product engineering. Keep providing this level of customer service and we will always come back and recommend you to everyone we know. More

Streamlined buying process is awesome. We have been Annapolis Subaru customers since 2005. My wife bought a new Outback in 2016 but the awesome salesman we had at the time moved to Califor We have been Annapolis Subaru customers since 2005. My wife bought a new Outback in 2016 but the awesome salesman we had at the time moved to California the day after we took delivery (he sells Subarus there now) but he recommended Ed Rucker to us to take care of any issues we might have. When it was time to replace our 2005 Outback last week, our first move was to call Ed. We live 80 miles away in Delaware, so first I shopped on the website to get an idea of what I wanted to purchase (during two extended repair visits recently, I had a 2018 Crosstrek as a loaner, and really got to like it) and found a few Crosstrek models that fit the bill. When we talked with Ed, he dug into our records to find every incentive he could offer to get us the best price on the new car, and he went out of his way to get us the best trade in. So, over the span of two phone calls, the sale was set (except for the visit to the dealership to sign all the papers and pick up the vehicle). It was the least stressful car purchase ever. We learned that numerous of Annapolis Subaru sales personnel were trained by Ed, including our awesome salesman from 2016. Ed has a very professional manner and is a pleasure to deal with. We can not more highly recommend Ed. More

Great experience, awesome salesman The best car buying experiences I’ve ever had. I inquired online about an Outback and Marissa Leach responded quickly with a quote. However I had a The best car buying experiences I’ve ever had. I inquired online about an Outback and Marissa Leach responded quickly with a quote. However I had a better quote from another dealer so she came back with a second quote which beat the other, including the sale price and what they would give me for my trade in. I made arrangements to go in a few days later and was expecting something to change, either the price of the car or what they were giving me for my trade in. But no, it was what they said. The best things was my sales guy Mike McNeely. He was wonderful. Polite, not pushy at all and such a pleasure to buy a car from. He sets the bar for how salesmen should be I can’t say enough good things about him. So, if you’re looking for a Subaru, go see Mike McNeely More