Annapolis Subaru

Great Experience Buying a 2016 CrossTrek The sales people at Annapolis Subaru were much better to work with than dealers at other stores in the area. They gave me a fair trade in value for my The sales people at Annapolis Subaru were much better to work with than dealers at other stores in the area. They gave me a fair trade in value for my car, unlike Wilkins Subaru of Glen Burnie who wanted to give me half of Kelly Bluebook, and were quick and receptive to my requests. Unfortunately, the car I really wanted initially was at Wilkins and they were unwilling to make the trade, but despite this setback, Ottie Jones was able to move quickly and find me the perfect car right before I needed to drive back to college. Joe Tyler was also a pleasure to work with and was not the usual "wheeler-and-dealer" "snakes oil salesman" that one often thinks about when they think of auto-finance people. Joe was honest, straightforward, and did not pressure me into any options/planning that I was not interested in. Again, real pleasure to work with. I want to thank all the great sales people at this location and would highly recommend them for anyones future Subaru/car needs. More

Excellent customer service & more! The sales and service staff were outstanding :) Ottie Jones found the car with the options I wanted and when it arrived, he came in on his day off to The sales and service staff were outstanding :) Ottie Jones found the car with the options I wanted and when it arrived, he came in on his day off to deliver our new Impreza, Chris Kelly, Parts Manager, gave us great details on what after market options were available, which resulted in the purchase of upgraded wheels & tires. Excellent price and customer service - plus 0% financing - what more could you ask for? More

New Subaru Crosstrek Purchase Great dealership! My husband was very particular in what he wanted, which limited our options, but our Sales Consultant, Sonja, had no issue matching Great dealership! My husband was very particular in what he wanted, which limited our options, but our Sales Consultant, Sonja, had no issue matching us with the perfect car for him! She was very knowledgeable regarding the inventory both on the lot and soon-to-arriving. She didn't push us to buy something we didn't want, or something that was more expensive. She made the whole process very pleasant...despite the fact my husband and I lived over an hour away from the dealership! She communicated well outside of our on-site visit - not too much, not too little. Additiinally, the prices the dealership offered were fair, compared to the research we had done on the vehicle. The wait times weren't extensive. Overall, a great buying experience. More

The purchase of any new car is a rare experience Previous comments concerning Lyle are all embodied in my comments. Except that Kyle had to deal with me, an elderly woman, who has not bought a new c Previous comments concerning Lyle are all embodied in my comments. Except that Kyle had to deal with me, an elderly woman, who has not bought a new car for 12 years! He is, as mentioned, mannerly, patient, knowledgeable and openly informative about the car's attributes. At signing, he also dealt comfortably with my two daughters and their questions on my behalf. This was the first car-buying episode at which I felt confident that no advantage was being taken of me (or my husband). For that, I praise Kyle and his genuine consideration of my choices. Then there was Joe Tyler, who kindly convinced me, because of the car's electronic gadgets, to purchase the insurance and warranty packages. Couldn't argue with his reasoning. I was warmly received at Annapolis Subaru by everyone encountered there and highly recommended all aspects of this experience. More

The best possible car buying experience! 3rd time Always the best sales experience, great selection, knowledgeable folks who are customer service oriented. In addition, the service department is the Always the best sales experience, great selection, knowledgeable folks who are customer service oriented. In addition, the service department is the best-special kudos to Doug Wright and Jason Janz. The service department alone is good reason to use Annapolis Subaru. Ed Rucker is icing on the cake! Ed makes buying a new car easy and enjoyable-no pressure, straightforward and knowledgeable about his products. More

Pleasant First-Time Buyer Experience My husband and I bought a 2017 Subaru Forester and could not have been more pleased with how easy the process was. Ramon made sure to educate us on t My husband and I bought a 2017 Subaru Forester and could not have been more pleased with how easy the process was. Ramon made sure to educate us on the different models without any pressure, which helped us decide on the model that worked well for us and within our budget. Ramon made sure that we were updated with the car delivery process and also took the time to make sure that we had all the paperwork we needed in order to make the actual buying process quick and painless. Billy and all the other staff members we met were all friendly and polite. The service center and the sales center were clean and neat. Truly happy with our experience and purchase! More

Overall Great Experience I had an amazing experience buying my 2017 WRX STI at Annapolis Subaru. Roy worked around my crazy schedule and made the experience smooth and painles I had an amazing experience buying my 2017 WRX STI at Annapolis Subaru. Roy worked around my crazy schedule and made the experience smooth and painless! I didn't feel pressured at all (unlike at other dealerships in the past). Everyone was extremely friendly and I felt very comfortable with my purchase! Will definitely be buying my next Subaru from this dealership! More

Excellent customer service!! Everyone we dealt with at this dealer was very professional and nice. No one was pushy and they helped tremendously. They went out if their way and Everyone we dealt with at this dealer was very professional and nice. No one was pushy and they helped tremendously. They went out if their way and saved us money with financing. More

Trouble free, fair, and professional experience. Able to find and purchase a new 2016 Crosstrek with no problems. Ottie Jones made the experience smooth and trouble free. This is the third new Subaru Able to find and purchase a new 2016 Crosstrek with no problems. Ottie Jones made the experience smooth and trouble free. This is the third new Subaru we have purchased from this dealer. More