Annapolis Subaru

I had been looking at the Crosstrek and was referred to Michele my coworker who has a very nice Outback. I test drove the Crosstrek and the Outback and decided the Outback was the way to go. Very roomy and Michele my coworker who has a very nice Outback. I test drove the Crosstrek and the Outback and decided the Outback was the way to go. Very roomy and comfortable, lots of “goodies.” Michele was great-very friendly, not a high-pressure salesperson. She explained all of the details very well. Marissa was excellent with the financing part. Overall, it was a great car buying experience at Annapolis Subaru! More

Everyone at the dealership were very professional, informative and friendly. They made sure that we were comfortable with the car and its many features before we left the dealership for our first driv informative and friendly. They made sure that we were comfortable with the car and its many features before we left the dealership for our first drive home. More

I couldn't have asked for a better sales agent than Susan Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for ha Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for having the requested accessories installed before driving the car off the lot, saving me time from having to return and wait at a later time. More

Very Welcoming atmosphere. Ellie Markham made sure all our questions were answered. Definitely worth stopping by! (BUY!) Ellie Markham made sure all our questions were answered. Definitely worth stopping by! (BUY!) More

Found everyone to be friendly, was comfortable,not rushed, didn’t feel a deal was being shoved down my throat all in all a good experience rushed, didn’t feel a deal was being shoved down my throat all in all a good experience More

Great dealership to deal with. Everyone is very helpful. Working with Annapolis Subaru is like hitting the easy button. Everyone is very helpful. Working with Annapolis Subaru is like hitting the easy button. More

The customer service was exceptional. The car buying process from beginning to end was quick, stress free, and fun! The car buying process from beginning to end was quick, stress free, and fun! More

This is my second Subaru. I purchased both at the Annapolis dealership. They worked with me to get the car and deal I wanted to make a decision to purchase at this time. I hav I purchased both at the Annapolis dealership. They worked with me to get the car and deal I wanted to make a decision to purchase at this time. I have been pleased with the service department on my first Forester and will continue getting service for my 2025 Forester. More

I never thought I would be in an auto-buying situation with a car dealership and NOT feeling annoyed and impatient and suspicious. None of this occurred for me at Annapolis Subaru. During all of my discus with a car dealership and NOT feeling annoyed and impatient and suspicious. None of this occurred for me at Annapolis Subaru. During all of my discussions with Michele and others, I was completely at ease. There was no pressure to 'trade up' to a more expensive model or to additional insurance coverage, etc. At my appointment with Michele, I test drove the model I was interested in, with Michele pointing out various features. She was able to answer all my questions about that model and others. I later upsold myself and purchased a model more expensive than the original model selected. Marissa was patient in explaining the various ways I could finance available enhancement packages. As I was stretching to buy more car than planned, I am watching every dollar and had poor Marissa work the numbers on several package combinations. In short, it was a pleasure dealing with everyone. More

I went to Annapolis Subaru after a very disappointing experience at another dealership. Helen Appel was our sales rep. She was fantastic. No pressure. Answered all of my questions. Helpful. Pleasant. Ver experience at another dealership. Helen Appel was our sales rep. She was fantastic. No pressure. Answered all of my questions. Helpful. Pleasant. Very positive experience. Marissa helped us with the financing. Great experience. Clear explanations. No high pressure to buy service packages. She did not rush through the paperwork. Very pleasant. This was the least painful car purchase of my Boomer life. Buying a car rates up there on my least favorite activities. It truly was a great experience. I highly recommend this dealership. More